"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
"
"I found a great dinnerware set it shipped and arrived quickly. Only one broken plate in my two orders."
"I've bought from Everything Kitchens several times and it's been great!!!!
I intend to continue purchasing from E/K for a long time "
"Excellent prices with super fast shipping. "
"All items were beautiful but one cup came chipped and can reach the service desk till monday"
"I had never encountered this site even though I shop a lot on line. My first order was filled very quickly and all items were exactly as described at a cost less than Wayfsir and Macy’s. Perfect online shopping experience. "
"I wanted to purchase a Mockmill 100 grinder. I found out most dealers that were selling it online did not have it in stock. I called Everything Kitchens and spoke to a very helpful person. He checked and said he had 34 of them in stock. I placed the order on Friday and it was delivered the following Tuesday. That is what I call Great Service."
"I’m very pleased with my purchase. Very fast and safe shipping. Everything was perfect!"
"I have been updating my butlers pantry and Everything Kitchens has made that task so easy! Great products at great prices. Wonderful sales too! I gave my sister a set of ProKeeper prep works and she is hooked too! Thank you for bringing sanity to my pantry!"
"Easy to order, good delivery time, wish you had free shipping. "
"Gorgeous merchandise, amazing prices, and super fast delivery! Will shop here again!
(Also love that it's a Springfield MO business since I went to HS there - had no idea until after I'd completed the purchase!)"
"I needed a second bowl for my KitchenAid Mixer and found here the exact one I wanted right away. Ordering was fast and easy, and the stainless steel mixing bowl was shipped out right away. It arrived a couple of days later and I put it to use immediately (after washing it of course.) It fit my mixer perfectly and is doing a great job. I couldn't be happier"
"Great resource for a variety of kitchen needs prompt and easy!"
"I found what I was looking for at a great price. Shipping was quick, packed very well thank you. Because the box was damaged, but everything inside was good. Thanks for the fast service and great price. "
"Quick delivery, product well packed."
"I have been pleased with all my purchases, however the last time I made a purchase my credit card was changed and then a duplicate charge was pending for several days. It did finally drop off today, but my expectation is that when I make a purchase I will be accurately charged. "
“Thank you for bringing this to our attention, and we're delighted to hear that you've been satisfied with your purchases overall. We apologize for any confusion caused by the pending charge on your credit card. Please note that sometimes, there may be a pre-authorization hold placed on your card to verify the funds, which can appear as a pending charge. Rest assured, this pre-authorization is typically released once the transaction is completed or canceled, resulting in the charge being dropped. We can confirm that there was no duplicate charge processed, and your card was only charged once when the order was shipped. We appreciate your understanding and value your business. If you have any further questions or concerns, please feel free to reach out to us.”
A rep from Everything Kitchens LLC, Customer Service Manager, has responded:
“Hello,
Thank you for your review! We're so happy to hear you had a good experience. Never hesitate to reach out to us if anything arrives damaged, we're always happy to help!
-Everything Kitchens Customer Heroes”