"We purchaced an x431 master Launch diagnostic tool at a price of aprx. $2000 .In dealing with a man named Mike, we never recieved an actaual reciept or invoice so that we could refer to it when placing an inquirey. All calls from us fell on the ears of voice mails,with no returns,either by phone or even e-mails were never answered. We were to have an up-date after one year, as part of the purchace,and that is when our greatest fears came to pass.(as part of the stalling process) We were asked for an invoice #no.(that we never got) After producing paid recipts and faxing them to the Europeanworks.net the company never responded even more so.KNOWING that NO service,satisfaction or comunication would be recieved from this place. We contacted the manufacturer and that is when it was revealed that we were sold a "pirated" unit,as many otheres had and that our unit could not be updated. Furthermore the card has now malfunctioned and no one will touch it to refurbish/repair it.
This is a company that has performedd illeagal acts and total deception to its existing and potential customers and should be reported to the
dept.of commerce.And if i were located in the state of California i would file it myself , but i have wasted so much time already with issue.
But i do not want this to happen to anyone else .Especially those of us who are trying to make a living at it on what little we have.
C. Jacobs.Rocky River Ohio"