"Great customer service, fast delivery, outstanding responsiveness. I ordered a Ultegra Di2 12 speed system. When I had issues with one of the cables they sent a second immediately, no questions asked. The issue turned out to be me, so I'm returning the cable. They were very easy to work with and answered questions promptly and throughly."
"Excellent, honest seller with great communication. Shipping prompt, items as described. Prices very competitive. Would use again without hesitation. Highest recommendation. d"
"I've purchased 3 groups from these guys in last 4 years. 2 Dura Ace and recently DA Di2. No issue, great price and service when needed. "
"Found bicycle component parts cheaper on this site than any other site in the planet. Cordial, timely, informative, helpful, and fast delivery."
"Got my super record last month. Great product support and fast delivery. Thank you guys!"
"I bought a Shimano Di2 groupset and then a year later when the battery was faulty found out that this is not an authorized dealer for Shimano or for any other brands. As a result, the vendor cannot work with Shimano for replacement products and the Shimano warranty is not honored. The purchase is cheaper upfront, but save yourself the trouble and do not buy from this vendor because when you need warranty service you'll be out of luck."
"Bought a Dura Ace 7900 group with online order. I was able to purchase it for $115 less than the closest online price and over $1000 less than LBS purchase price. I expected an "order verification" phone call with a hard sell attempt to upsell more cycling accessories, but it never happened. All I received was an e-mail confirmation for my order and another e-mail when it shipped.
It was a simple process to make the online order. I was able to make choices of crank/chain ring size, front derailer types, bottom bracket threads, and cassette sizes. Checkout was simple and I was able to utilize Paypal to make my purchase. My order was shipped the next day and I received it two days later; three days total from the time of purchase.
My group arrived and everything was there as advertised. Boxes had original factory seals intact and the parts were all the right ones. It was a pleasure doing business with Eurobikeparts.com and I am sure I will order from them again."
"I purchased a Campagnolo Chorus gruppo from Eurobikeparts that was $100 cheaper than any other retailer with free shipping.I am very happy with the service and price,and all items were in factory packaging with an original seal. I would certainly do business with them again"
"the transaction on ebay was great. I wanted to exchange the cassette and it was no problem. The shipping was fast and everything arrive as described. I would do business again."
"Eurobikeparts is great. I had been in a crash on Sunday. Broke a rear Campy Derailleur and right Campy Ergo shifter. Ordered on Monday morning and had the parts on Tuesday afternoon. Wow, Truely professional and fast. Also he was less expensive than the local bike shop, even with the UPS Overnight shipping.
thanks for keeping me on the bike
John"