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Product & services pricing
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dph
Verified
5/5

2005-11-02

"Outstanding customer service. I have been shopping and I have been looking for a good deal and I found the best deal & prices at ErgoKey.com
I recommend if you are looking for an ergonomic products visit ERGOKEY website at www.ergokey.com
You will be happy.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
bluefan
Verified
5/5

2005-10-15

"The service is an oustanding service. ErgoKey.com have knowledgeable staffs that are committed to answering all your questions and helping you to find the perfect ergonomic products that fit your needs. I am very happy withe services I got.
Thank you ErgoKey.com staff."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site