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Verified
1/5

2014-06-27

"I will never purchase from them again! I bought an Aquabot S2 40 from Epic Pool Supply. It stopped within just a few weeks. I called and they said they could not refund me. They told me to try calling Aquabot company directly to get help. So to make a short story Aquabot said they'd send me a replacement. We ended up getting four replacements because they all stopped working. The fourth one caught on fire and the cord burned in half!! I could never get back in touch with Epic Pool Supply. They could care less they sold me a faulty product. I have to say Aquabot company was great and after the fourth Aquabot S240 they finally refunded me. Epic Pool Supply did not. I won't do anymore business with Epic Pool Supply because it's hard to reach someone by phone and they do not back up their products they sell. "

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Verified
5/5

2013-07-30

"from the moment they picked up the phone we hit it off the customer service rep was very good on his product. he walked me thru my two choices and gave ne his opipion it was dolphin m5 or aquabot turbo 4 rc i got aquabot, so far it is great oh it is replacing a polaris 9400 which crapout 16 months after purshased. back to epic this part blew me away order wednesday and got it friday iam in calif"

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Verified
5/5

2012-05-11

"They lived up to their name. I loved my new Ecojet "

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Verified
4/5

2012-05-02

"Can't complain, got my new ecojet quick. Their prices were great."

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Verified
5/5

2012-04-16

"I called with questions about an Aquabot cleaner for my pool. They found out what I actually needed and helped me purchase a less expensive, yet better cleaner they also sold. I love my pool cleaner. Love love love!"

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Verified
5/5

2012-04-13

"Bought my ecojet plus at epic, and overall it was a great experience. Customer service was courteous and friendly and the pool cleaner shipped relatively fast. The Ecojet itself is a great cleaner and does an AMAZING job on my gunite pool. "

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