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Product & services pricing
10.00/10
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Return/Replacement policy:
0.00/10


5/5
2018-05-12

Excellent

"I like this company good quilty items also pleased with my
Purchase rosem
"

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Pricing of products and services

5/5
2005-03-01

"If your looking for a great deal on some arctic silver 5 thermal paste this company has them."

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Is committed to quality products and services

5/5
2004-03-25

"Graig I believe was his name was very helpful.since I've already did thing like changeout harddrive,grapic cards,cd roms,install cards for scanners,changed memory,power supplys,cd-r writers,and lots of other parts.I call a couple different places off the interet.,to seek info on the up and coming in mother boards & Intel processors.I was every thankful when I called Monarch computer Systems and Graig answered to help me ,Not only could he help me-and he did,he spoke english and I could talk to him.Thanks again for all the help."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5
2003-12-11

"Quick response and good communication. Highly recommended"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5
2003-10-21

"Awesome site with awesome response time! I just wanted to order some Thermal paste because newegg.com had sold out, not only did I find it here cheaper, but there was no minimum order fee either! I would definitley buy again!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5
2003-09-08

"Great prices, Great service, and the USPS shipping was fast and convienent. Glad I found this place. I'll be back. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

OZZ
5/5
2003-09-03

"The best cooling product reseller period. The prices are very competitive. I have submitted 5 seperate orders and every time they have been shipped the same day.

The USPS delivery is excellent, it is cheap, quick and no chasing Fedex/UPS around.

My only wish is that they would carry more stock.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5
2003-09-02

"Top brand cooling products, very quick delivery via Postal Service (don't have to be there to catch FedEx guy or race to shipping dock), and prices were very competitive. They had those hard to find Panaflo fan pigtails (Excellent fans).Looks like a small company building a top quality type brand line. I'll will be back and love that fast delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5
2003-09-02

"Fast shipping and nice low prices. Ordered the item before the holiday weekend. It came the day after Labor Day. Just a small item but it was the cheapest available that I coul find."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5
2003-08-10

"I saw the reviews here and the owners active posting on the forums of dslreports.com so I decided to go with this company.

I order a few fans and a Thermalright SK-7. I also asked for him to lap it, because I'm lazy.
It wasn't lapped to a mirror or close to it, but it was sufficient enough.

It seems someone at Thermalright jacked up because the box had 4 clips in there, and there should be a lot more. I contact support (the owner directly really) and he said he'll send the clips I needed. I also got a 3 pin adapter out of it for free so that made me happy because I had use for it.

I'd buy from them again and probably will be soon, building another machine and need fans.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5
2003-08-01

"Made my 2nd purchase such a great site, easy to order and super fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5
2003-07-24

"WOW! Great service, FAST (One day turnaround)! Great site!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5
2003-07-19

"I placed my order 07/17/03 for 5 items and had it at my door on 07/19/03 all items where in my order, A+++ I found my new cooling vender, Goodbye 2cooltek "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5
2003-07-19

"I ordered a fan from Elitecool. The service was tremendous and quick. The fan shipped quickly and easy.

Great place to shop and I will shop again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free

5/5
2003-07-18

"Ordered an sk7 and 3 pin panflow fan after the owner of the store personally advised me on what i should get. Recived it today, it was packaged very well and arived in the usps mail so i didnt even have to worry about getting it to recive it, i will definately order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free