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1/5

2003-05-11

"This has to be the best thing in the world i mean good god wtf am i gonna do wtf you know omg its the best omg it is so great yo ya hey hey omg vitamins all the way i mean omg omg what? omg i hate you omg pants omg wtf
caPTAINS LOG OMG: 2003: muddaz dey! ::
OMG !!!!!!!!!!!!!!11
MY PC IS so pwnz O mg its SO 7itz! omg! OGM!! OGMGMGOMO!MOMGOMMOGMGOGMGOMO!!MO!M!O!MO!MOMOG!MGOMGO WTF!!
"

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Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall technical support
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Being easy to reach
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being knowledgeable
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5/5

2002-04-05

"Unfortunately, many very positive comments have been lost by resellerratings.com in their "transition".

Here they are:
Comments From User: (mcerf)
Wed Mar 13 2002

New PC arrived it is all you said it would be. The quality is superior and the performance hands down the best PC I have ever owned.

Comment From User: (rvaught)
Thur Feb 28 2002

Wow! Thanks for the [complimentary] upgrade to the GeForce4 card and the NEC flat, aperture-grille black monitor! I can't wait to take delivery of this thing!

Comment From User: (cvol)
Fri Feb 8 09:25:03 2002 I had procrastinated about getting a new computer for the past 5 years. It seemed I was always waiting for the next best/fastest computer to come out. I would have been waiting forever had it not been for ElementPC. I never heard of this company before until MaximumPC magazine reviewed one of their systems and it received a 9 out of 10 Kick-*ss rating. Having done extensive homework on what were the best components I found that ElementPC selects only the finest components for their custom PC's. I had researched other computer vendors but none of them really gave me their time to answer the multitude of detailed questions I had. Steve over at ElementPC took the time to answer all of my questions in detail. ElementPC really caters to the PC enthusiast. My system was custom tailored to my needs. I was not limited/locked into any one component. I got exactly what I wanted in my system. During the build process, I repeatedly called ElementPC to ask additional questions regarding tweaks/driver updates etc. In some respects, they were one step ahead of me. This was impressive! When I finally received my computer (2/6/02), it was neatly/safely packed along with a nice box containing all of the documentation on my components, additional software as well as benchmarking results and QC check lists. I could ramble on and on about the benefits of purchasing a computer from ElementPC. ElementPC gave me the level of professionalism/expertize/tweaking that I needed from a PC manufacturer. If you are into a fast, reliable and neatly wired computer, look no futher than ElementPC. I highly recommend them!!

Comment From User: (zatorch)
Fri Nov 23 19:49:16 2001 The attention to detail is amazing. All software and accessories were packaged neatly. The internal assembly was immaculate - no hanging wires or loose items. All of the drivers were up to date. As a previous builder of systems using leading edge components, I was relieved in avoiding the normal scavenger hunt. Excellent product and superior service!

Element PC - 4/3/02
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site