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1/5

2019-11-06

Terrible customer service

"Have purchased several DLP tv lamps in past , always keep one on hand for quick replacement. Original purchas date exceded warranty period ; but had only been installed 30 days . Would not even consider an adjustment,and could not care less if I ever made an other purchas. Of course I will not."

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1/5

2019-08-23

SLOWEST SHIPPING EVER!!!

"So, I had a friend purchase a replacement bulb from this company for me as he knew who had the emplacement bulb right away due to prior dealings with them. It takes over two weeks to arrive. The bulb only worked for two weeks and then it went dead. Company gives me an RMA which means nothing as you have to pay just about as much to ship the bulb back to them as you purchased the bulb for in the first place. It will now take 10 days to get a replacement bulb for the one that burned out!!! I called the office and they said, it would arrive in 5 days, b.s., it is now day 6 and nothing!! Called again and lady who answered the telephone wouldn't track the number and she gave it to me to track it myself. To make matters worse, they ship UPS who in turn turns it over to the wonderful USPS to deliver it with your mail. Wonderful, just wonderful... forget this stuff, I will just go buy another TV even though the tv I need the bulb for still had a beautiful picture. Do yourself a favor and find a company that will give you options as to how you want the replacement bulb shipped to you. One would think they would expedite the replacement bulb since went out before thirty days of purchase."


1/5

2018-03-01

lamp came broken

"lamp came broken then they tell me i have to pay to return it , dont buy !!!!!!!"

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5/5

2017-05-21

Excellent Customer Service

"They took the time to help me with my issue with an TV lamp for a Toshiba. They went above and beyond. If you work with them their great. Not sure about all the bad reviews. I have used them since 2007 and never had an issue."

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1/5

2016-09-01

ZERO STARS!!!

"Bought a tv lamp for my dlp tv and the lamp shattered somehow while i was watching tv. It only lasted 10 days now sears customer service can't get them to reply to me. Company is horrible and sears need to do something because apparently I'm not the only one who had experienced this!! Do not buy from them!"

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Verified
1/5

2014-12-08

"DO NOT BUY BULBS FROM HERE! There is no way these are "factory bulbs" most are defective the way they send them. I have had to replace the same bulb 5 times in 6 months. The last bulb melted part of my TV. They aren't paying for that. I have been sent bulbs that were already damaged! Clear defects that no one is catching! I have had different housings sent every time! Not Factory!"

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Verified
1/5

2014-11-20

"I never received the part after paying over $27.00 to have it shipped in 3 days. Now it is 6 days after ordering and the website for the account says that the part has not been shipped yet. I am very disappointed for I thought my TV would be up by this weekend and I am disappointed. I will only order from the manufacturer for now on for this is horrible and I don't like for people to take advantage of me"

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5/5

2013-07-11

"I searched several sites for a replacement lamp for my projection TV and found the best deal at Electrified.com,
shipment and delivery was very quick.
"

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5/5

2013-06-30

"Easy web site to navigate. Excellent prices. Quick delivery"

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5/5

2013-06-28

"We have ordered projector bulbs from Electrified on multiple occasions. They are always delivered in a timely fashion and in one piece. Their prices are also some of the cheapest we have seen."

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Verified
5/5

2013-05-02

"I bought two lamp from electrified discounter and every time the lamp is broken under warranty, they sent e back a new one very fast, this is a very good costumer service."

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5/5

2013-05-01

"Awesome prices and very fast shipping without having to pay extra! Best part- Part worked great so far. Would definetly buy again"

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Verified
5/5

2013-02-28

"Out of many vendors I've used for replacement bulbs, Electrified has been the best. They are quick to respond and their bulb that I last purchased lasted me 2 1/2 years, way beyond the rated life."

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Verified
1/5

2012-12-29

"I Purchased a New DLP bulb from Electrified Discounters. The Bulb came with the housing which did not fit in my television. I swapped the bulb and it was visibly inferior looking to the already once replaced bulb from 4 years ago from another vendor. The Electrified bulb lasted 3 days, about 12 hours of use. Because I bought the bulb months back , thats how long the previous one lasted to before finally burning out they refused to replace it under no circumstance.
LOOK AT THE POOR REVIEWS THIS COMPANY HAS OVERALL. The majority except for an extreme few have had bad experiences with Electrified. PLEASE DO NOT BUY FROM ELECTRIFIED and end up like the many that have posted here. There are too many other vendors to choose from than to buy from a company that is clearly selling poor quality products,that is why they're cheap.
"

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5/5

2012-11-27

"I ordered some replacement lamps from Electrified. Customer service was great, shipped promptly and delivered as ordered."

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