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Customer service:
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Return/Replacement policy:
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Verified
1/5

2024-05-03

Should warn people upfront

" Thought this was a standalone product … I don’t need to load the whole win program and then trade the one I have already loaded."


Verified
5/5

2024-05-02

5-star company

"Great Elksoftware experience. My fourth transaction with them. They have always done what they said, product was always as described, and did it in a timely fashion. And easy to order and install. What else do you want?"


Verified
5/5

2024-04-27

Great!

"Great! Great! Great! Great! Great! "


Verified
5/5

2024-04-01

Great Value

"Had trouble loading program, but support was extremely helpful and patient in assisting me to get it done."


Verified
5/5

2024-03-27

Excellent store

"Very prompt response and the tech was very knowledgeable and helpful "


Verified
5/5

2024-03-10

A Great Experience!

"I messed up on an install, not deleting the original applications before installing new. To say the least, that did not work well. Reached out to EK Software and was given detailed instructions to fix the problem. I proceeded with the reinstall today and was pleasantly surprised. Their instructions were detailed and very accurate. My sincere thanks for great products, prices and excellent customer service.

Jerry Horner
"


Verified
1/5

2024-03-02

product not received

"Still have not received my order"


Verified
5/5

2024-02-27

Office Install assistance

"Couldn't get my copy of Office to install. Opened a chat with DANIEL. Problem solved; software installed; customer is HAPPY! I have had previous chat sessions with the same outcomes. These guys are AWSOME! (especially Daniel) "


Verified
5/5

2024-02-23

Satisfied Customer

"Great service and prices!"


Verified
5/5

2024-02-13

Fantastic Job

"EKsoftware did a fantastic job emailing Microsoft Office to me and upgrading it. Thank you so much I recommend them to everyone. Now I can do my College Master's Degree Homework on my computer. Your the best!"


Verified
5/5

2024-02-12

Outstanding Customer Service!

"I was very pleased with the excellent and prompt customer assistance I received with my recent download of Microsoft Word. This was one of the first times I have ever had a CSR offer to use remote assistance to resolve the problem. Daniel is both knowledgeable and efficient. You will have an excellent experience with this company."


Verified
5/5

2024-02-08

Fully satisfied.

"My email address failed to display the download link and instructions. I reported the problem and EK Software arranged to send the information to my other email. The software is now installed and working on my computer. I'm very pleased. "


Verified
5/5

2024-02-05

Great experience

"When I called customer support I spoke to Daniel. He was extremely helpful and had me back on track with a successful download. (Sorry about the mosquitos Daniel!)"


Verified
5/5

2024-02-04

Great Service

"I just received help from Bryan. He provided quick expert assistance. A++ service "


Verified
5/5

2024-02-01

Very Helpful Problem Solvers

"I'm not tech educated. I chose the wrong Microsoft product, but both Daniel and Emre got me the right product and were patient with explanations. Very helpful. If you order something from Ek you will get assistance. Now I have to learn how to use what I installed!! But, seriously, I thank you guys tremendously!"