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“Hello daishastreeter!
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service, and we would like to make things right.
Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Thank you in advance for your reply!
Best regards,
EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415”
A rep from Edubirdie.com, RobertHoleman, has responded:
“Hello, cynthiafrank!
Thank you for sharing your experience with us!
We are grateful to receive both good and negative reviews as they significantly help us to improve.
We are sorry that you feel you were not assisted properly and your issue was not addressed in the way you would prefer it to be - to make it up to you, we would sincerely appreciate if you could reach out to us directly at +1 (888) 337 5415 at your earliest convenience.
Thank you for your cooperation!
Best regards,
EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415”