"Just a heads up: Easy PBC is the same company or ownership as Prism Blue Corporation(www.prismblue.com), which the Oregon Department of Justice is investigating. Have a look at Prism Blue's reseller ratings.
Also, have a look at the following internet pharmacy website: http://www.newdayrx.com/info.php
Easy PBC (a.k.a. Prism Blue) apparently is some kind of front for an internet pharmacy!"
"I am just putting a copy of what I sent to the Oregon Dept. of Justice.:
I ordered from an internet company in Oregon named prismblue.com . They charged my credit card and never sent any merchandise. Their website says that they ship as soon as they bill your credit card. The site also says that they ship within two business days after you place your order. They never return phone calls or emails. When you call them the message says that they will return your call within 24 hours, but for faster service email them. For over two weeks I have called and emailed countless times to no avail. I was able to login to their website to check the status of my order. It always said that it was complete and shipped priority mail. Now they have locked me out of their website, and when I try to login I'm told that my email address is not registered. It was registered. It is the one that I ordered from them with. I guess they are mad because I left a message on their answering machine asking them to respond and communicate with me instead of ignoring me and hiding behind their answering machine. After some investigating I found that they have ripped off many people. I have alot of evidence compiled. Also they were Edge Micro (edgemicro.com) until you made them pay everybody back and shut them down. Now they are in transition to becoming easypbc.com because of their bad reputation. You brought this crook to justice before, please do it again."
"If you bought merchandise and never received it, file a complaint at http://www.doj.state.or.us/FinFraud/EngExplanation.htm"
"When I ordered a Zalman heatsink and fan from Easy PBC I promptly received a receipt of payment from PayPal and a ‘Thank you for your order’ from Easy PBC. This took place 10/27/04.
After that date I had no contact with Easy PBC, no confirmation that my order had been shipped, no replies to repeated emails I sent regarding the status of my email and no response to my repeated phone calls.
Around 11/17/04 I received an email from Easy PBC, saying that they recognized there had been a delay, that my purchase would be shipped soon and that they would upgrade my shipping from FedEx Ground.
On 11/22/04 I received another email, which had a different order number than the one I originally received. It also contained a tracking number for my shipment. The tracking number was not for FedEx Air, which I assumed was what my order was being upgraded to, neither was it for FedEx Ground. Instead it was a number for the USPS.
On 11/29/04 I received a ‘Order Checkup’ email from Easy PBC. It did not refer to any of the problems I had and was experiencing, just asked about their service.
On 12/2/04 I finally received my purchase. But it was the wrong item. I immediately emailed and phoned Easy PBC regarding the problem as per their instructions for problems.
I received no reply from them until 12/10/04 where John (no last name) said that he had received a notice that I had sent a ‘service request.’ He did not reply to my email in any way.
I replied to John on 12/13/04. He finally responded on 12/21/04. He did not respond to any of my requests or questions. Instead he only provided me with my package tracking number, which I already had and had already received.
I wrote John on 12/21/04 reiterating my requests.
I have indicated to John that I expect a fully paid return label to return the incorrect item I was sent.
At this time I have had to purchase a Zalman heatsink and fan from another company. So I also expect a full refund, I have indicated to John that I will not pay a restock fee for the wrong item sent in a terribly delayed fashion.
"
"I ordered 2 sticks of RAM on 10/23/04 from EasyPBC. They sent me a confirmation email with this enclosed:
If you have any questions pertaining to your order, please feel free to contact us at ****@****. You can return to Easy PBC's web site located at http://www.easypbc.com/ 24 hours a day, 7 days a week, to check the status of your order, retrieve tracking information, or receive product support.
Almost two weeks later on 11/04/04, their website showed my order was still in the warehouse waiting to be shipped. They had a sales number listed on their website, which when you call always reaches a voicemail box. Where they ask you to leave your name and number and they will get back to you. They never once, returned my calls. After about 5 or 6 emails, I received a return one that said they were sorry for the delay and would ship it out with an upgrade in shipping.
Another two weeks later I call again due to not receiving my package. Still never received a call back. So I pretty much gave up. Finally, my package shows on 12/2/04. A month and a half later.
"
"Worst transaction I've had in years. Ordered an item, which was out of stock. Told item would be shipped a week ago. canceled order. Beware...."
"There service is TERRIBLE! I will never recommend them. They have contact info that leads NOWHERE! I have repeatedly tried to get someone on the phone or by email and get NOTHING. >:-(
I will never do business with them. I jush wish I can contact someone to cancel my order.
~G"