ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2022-11-30

the worst customer support I've ever dealt with

"I ordered the vacuum cleaner at dyson website and it was a terrible mistake. Chatted with 3 customer support representatives. The first one said the item was canceled which was not. The second one offered 30% discount for late shipping which was denied by the third one.
The worst Customer Support I dealt with. You got nothing but a lie.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-01-29

Never issue my refund

"I love their products, but their customer serivce is really horrible . I bought a V6 in a dyson demo store, after I went home, I decided to buy the V8 instead, so I returned the V6. After almost 2 months and around 5 calls, they never refund me my money. Dyson’s customer service promise me to refund my money by last friday but again they never did "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges