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5/5

2017-09-07

always a charm

"ordered 3 watches over past 5 years, all 3 work perfectly, watches at much lower price than retail. best online reseller for watches"

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1/5

2017-02-28

Watch failed within 3 months - DFI never replaced

"I ordered an Orient Curator which seized within 3 months of minimal use.

I contacted DFI and they advised I send the watch back to the so they could organise repair, as there is no Orient service centre in my country.

I sent the watch in July 2016. DFI screwed me around continually, with delays and excuses.

As of February 2017, after numerous email exchanges where only excuses have been offered, I still don't have my watch back, so I am out hundreds of dollars.

DFI should be avoided - they don't care about their customers after they have made a sale.
"

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Verified
5/5

2015-10-28

"Ordered a watch that was not available in India. The product was excellent, delivered exactly as promised. Very transparent and reliable. The entire experience of purchase was very pleasant. They have great deals on Japanese watches. Will definitely look at them as the first retailer of choice for my next watch purchase."

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