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1/5

2018-07-05

Bad Magellan GPS and no customer service.

"I purchased a Magellan Roadmate GPS from them on June 6, 2014. I did not use it much (About 4 times) and was only able to upgrade it once. Magellan kept changing their content manager and DrivenGPS was also no help. My Magellan GPS is a electronic paperweight."


1/5

2016-09-26

TOMTOM REFURB NOT WARRANTIED BY DRIVENGPS OR TOMTOM BOGUS WARRANTY!!!

"I bought a TOMTOM GO 60S from these people (DRIVENGPS) on EBAY. It worked initially but after a couple of weeks the battery would not hold a charge. I contacted them because their listing says:"TOMTOM Authorized Refurbished Product w/ 6Month Warranty"

DRIVENGPS refused to do anything, no exchange, no repair. DRIVENGPS told me to contact TOMTOM, which I did.

TOMTOM Said that NO REFURBISHED EBAY SALES HAVE ANY WARRANTY. Only refurbished items from TOMTOM's own site carry a warranty.

AVOID THESE LIARS AND THIEVES. THEIR REPRESENTATIONS ARE BOGUS AND FRAUDULENT.

Very uncooperative company and I would warn others to NOT buy anything from them. They are NOT HONEST and lie about the warranty, for which there is none!
"

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1/5

2016-08-27

Buyer B Ware

"This company is NOT HONEST. They sent my order to the WRONG address and REFUSE to refund my money when I did not it. I tried working through eBAy to get a refund but they were no help either. I am now going through my CC company and having problems with them because DrivenGPS said they sent the item. This is very time consuming but I will not quit until I get my $99.95 back!"

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Verified
1/5

2015-11-24

"I would like to complain about this company "Centurion Technology Group". Drivengps.com is their web store; they also sell under EBay account "northwest-outdoor".
I bought a multitool from them some time ago. Transaction went fine and I promised them that I'll write about their company in my Blog. And I did it. Later I wrote them about my article. By that time more than 100 customers went to shop in their store through our link. Later I wrote them about it as needed some explanation about shipping. I got a short answer to my question and that's it! They haven't even bothered to say "thank you" for all those customers I gave them!! That's outrageous! That was a favor, yes. I wasn't asking anything. But it's a polite thing to thank for a favor, right? Even 4-year old kids know to say "thank you" when someone gives them a candy. Especially when it's a big box of green candies.
Beware! Those people understand only to grab money from you without any gratitude!
"

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Verified
1/5

2015-04-02

"Just bought a computer from them on Ebay.. So they send me a computer with a RMA from some other person. I needed the computer right away so, I fixed the system and got my stuff going. Called to see if they would cut me a break on the very used computer they sent over. They offered $25! So now I have to wait for the other computer and waste another 5 hours putting programs on the system. Cheap, very bad customer service..... I will never buy from this company again. "

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Verified
1/5

2014-04-22

"I live in Europe, and DrivenGPS sold me a Humminbird GPS ($620 paid by Paypal) which is usable only in north america. I paid custom duties ($170). They want me to send them back this item. I must pay the transport, and they give me back my $620. Nothing about the transport cost and custom duties. Finally, I pay $270 for nothing...
DrivenGPS (and Paypal) are not serious. Avoid buying anything to them !
"

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Verified
5/5

2010-03-25

"I ordered this item while on vacation. Initially, the vendor wanted verification for the credit card. This meant it would take an extra day to ship the item, which meant I would not receive it in time. DrivenGPS.com shipped it quicker and got the item to me in two business days! Great place and I would definitely buy from them again."

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5/5

2010-01-27

"This is an excellent store.
It has a great selection of GPSs, the best price, but more importantly, cutomer care is excellent.
The stuff, Ron, provided me important info quickly, all emails were very clear, and shipping was extramly quick.

I shop online quite a bit, but this one is one of the best experience. If you are looking for GPSs, this is the first store to look.

Also, this store accepet orders from overseas. Taking a credit card issued outside of the US, and ships to foreing countries in friendly manner.
Its rare for electronics stores.
"

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Verified
5/5

2009-12-16

"After my purchase of the Garmin Mobile PC and 20x refurbished GPS reciever at DrivenGPS.com I found the same one on Ebay from there site but with free shipping. I called them to ask if the one I ordered direct from them had free shipping and they said it was different online ......what ever. Any way he also noticed that I had 3 day select on my order (oops!). I went through PayPal and missed the options for shipping some how. I told him thats ok I understand and it was a very nice conversation with polite customer service. Well lo and behold the next day I got a email from PayPal saying my credit card was refunded the shipping charge. I was amazed at this since I had 3 day select and it was my screw-up. The whole experience was great with them. They went beyond the call of duty here and will be getting more business from me. DrivenGPS.com is setting the bar a little higher for customer service in my book and I have been ordering online since 1994 being in the computer parts business and all."

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Verified
5/5

2009-12-12

"I found a great price on a garmin gps unit with drivengps. I had questions and these guys were very helpful with live chat tech support. The best part is that the unit I purchased went on sale a few days after purchase and they are honoring the price with a refund of the difference. Thanks Drivengps. "

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Verified
5/5

2009-11-16

"Unbelievable! Great service from Ron at DrivenGPS. I purchased 2 GPS systems which weren't in stock but they said could be shipped the next day. Sure enough they were shipped out the next day and to top it off they arrived in perfect condition 1 day early. Any questions that I had were promptly answered. Super store!! "

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