ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
9.40/10
Chance of future purchase:
9.82/10
Shipping & packaging:
9.62/10
Customer service:
10.00/10
Return/Replacement policy:
9.55/10
Featured Review



5/5
2018-12-03

Great experience

"The team at Drinkbranders was extremely helpful throughout my ordering process. From my first inquiry about the order to accommodating shipping to Alaska, they were helpful, responsive, and made it clear that they value each one of their customers. They checked in with me at each step of the way to make sure that I was happy with everything. The water bottles I ordered showed up on schedule, and they look great. I would definitely recommend this company. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-12-01

Prompt and professionals

"I’ve used Drink Branders twice this year for marketing materials and have been very happy both times! The turn around time is quick and the items have held up well overtime without any fading of my logo. I would recommend them and will continue to use them for all of my promotional needs in the future! "


5/5
2018-11-30

BEST CUSTOMER SERVICE!

"wow, what a team! From the beginning to end of my project, every person I worked with was wonderful, polite, timely and professional. My clients loved their bottles so much, they ordered 80 more. I will be pleased to recommend Drinkbranders.com to my colleagues, friends and family!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-11-16

Great bottles

"Great bottles, very comfortable to hold and easy to use, great customization options! My favorite so far"


5/5
2018-11-13

Incredible customer service!

"We had an amazing experience working with Drinkbranders! They were so helpful and flexible when it came to designing the product we had in mind, and were on hand throughout the whole process to figure out what worked best for us, whether it had to do with product, payment, or shipping! Truly blown away by their quick customer service and willingness to answer any question, no matter how small. We also received our order much faster than we could have ever anticipated! We highly recommend Drinkbranders and will be ordering again from them soon.
Much thanks, the Keep Austin Beautiful Team.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-11-09

Excellent service & product

"We are so pleased with our products from this company! We found the team easy and helpful to work with and they made it super easy to order through them. We will definitely be using them again in the future. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-10-10

Great service and quality product

"The ordering with Drinkbranders.com was so easy and user friendly and the order update emails and were great to get, as well as the service follow-up emails. We needed our order by a specific date and Drinkbranders.com definitely met that. The branded water bottles we ordered came out perfect! It is a quality product and great customer service!"


5/5
2018-10-08

Excellent

"Our overall experience with drink branders was great. We got our water bottles fast and the art on them is perfect. We are very excited about them and will definitely be using them again in the future. "


5/5
2018-10-05

Great experience overall

"I ordered Nalgene water bottles for our organization with our logo printed on them. I had very positive experience throughout the whole process: as soon as I created an account, I was reached out by Bryan and offered help, and very quickly assigned a support/ design person to manage my order. It was very smooth, and quick ordering. I received the bottled very quickly. They were nicely packaged, individually packaged, and the colors look great in real life. All of our employees loved the bottled as well.
Product ordered was 16oz wide mouth Nalgene bottles with organization's logo, 5 colors, 10 each. I cannot speak for other products but I would order these again, and recommend to others.
"


5/5
2018-09-28

Accommodating, speedy and professional!

"My experience working with Bryan and Natalie was all around positive. They were very helpful with the setup, quick to respond and to move my item to production, and we are very satisfied with the nalgene bottles we had personalized! I am grateful for the time and effort they spent to make my experience great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-09-26

Excellent from beginning to end

"Working with Drinkbranders was such an easy process. I really like their website, which was simple to navigate and less cluttered than their competitor websites. Drinkbranders seem to focus on drinkware and doing that one segment very well, instead of spreading themselves thin doing 1000 other items. Our insulated CeCe personalized cups turned out very professional looking and we received them quickly. Natalie, our personalized graphic designer, was quite thorough and easy to work with. We will order again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-09-21

Exceptional Service and Prices

"Drinkbranders is an great company. They are very helpful and easy to work with. I have been very satisfied with the products that they provided me. I would recommend them to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-09-21

Great experience!

"Great experience, quick and super easy, everyone at Drinkbranders was great to work with. I submitted the artwork and had my water bottles quicker than I expected. I would definitely use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5
2018-09-18

Thermos Hydration Bottles

"Drink Branders was great to work with. They helped me through the design process and printed and shipped the bottles ahead of schedule. I look forward to working with them again in the future."


5/5
2018-09-17

Wonderful!

"The staff at Drink Branders was wonderful and super easy to work with. They communicated when a product was back-ordered or out of stock and offered great alternatives. Prices are competitive and production time was quick. I will absolutely be working with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process