ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2014-08-28

"Photocraft is a GEM.. reminds me of the great service we used to expect and received in this country. Cannot praise enough. Very helpful over the phone, called back quickly when they said they would, assisted when I needed to return one item. Highest level of customer service possible. Very impressed and highly recommend! Sales, help, returns, refunds.. all simply incredible!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2014-06-27

"In my first serious camera purchasing experience, I was thrilled with the service that I received from ePhotoCraft. I was provided with suggestions that were perfect for both my needs and budget. I would recommend ePhotoCraft to anyone who is looking to get started in photography because of their knowledge and customer service. Thanks for the great experience. I will definitely shop with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2014-05-25

"ePhotocraft had the hard to find Kata bag I wanted. Very fair price, prompt service and well packaged shipment. Good job and will be happy to trade with them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2014-03-25

"I am a repeat ePhotoCraft customer. The service is always excellent and the products are perfectly packed and shipped as represented on the web site. Any questions I have had were answered promptly and professionally. I will certainly be back for more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2014-03-22

"Very professional at all levels. Gave me a good offer on my used equipment to be traded in and quickly shipped my new equipment.

There prices are as good as the people like Nikon will allow and they bend over backwards to make their customers happy.

I recommended them to my daughter when she wanted to replace some of her old equipment. You can't go wrong with ePhotoCraft.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2014-03-22

"The Panasonic Lens Adapter arrived quickly and being new, it was in great shape. Items was packed well! ePhotoCraft's price was lower than that of Amazon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2014-01-03

"Very quick service, best prices on the internet and high quality products.
You can rely on them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-12-12

"Lens arrived exactly as promised and for the price it was offered. There was no attempt at upselling or anything. I do recommend you consider ePhotoCraft equally when you consider your online shopping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-04

"Awesome and timely service! My Canon EoS 70d order arrived on time along with the tripod and filter and I love it..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-21

"Good. Site was smooth. Payment easy. Notifications average."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-19

"THE MERCHANDISE ARRIVED IN GOOD CONDITION IN SUBSTATIALLY LESS TIME THAN PROMISED. SHOULD I ORDER MORE ITEMS OF THIS TYPE, PHOTOCRAFT IS DEFINITELY ON MY SHORT LIST."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Buy it from the Family company.
They do care about your business.
Great prices and fast shipping
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-27

"Great product and extremely fast shipping. My unusual Firewire cable works reliably where lesser cables simply don't work. I've already ordered a spare so I always have one available."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-08-13

"I bought a low cost (low risk) item from them previously, and was impressed with their service. That gave me the confidence to purchase a pro-model camera from the company. Their price was better than the major retailers, and their service was first rate. The camera arrived, carefully packaged, within a few days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-05

"Overall great experience with this store. I spoke with them on the phone and received excellent service. My order processed quickly and I received it quickly. I would definitely shop here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges