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5/5

2020-11-20

Great Service

"Very nice online shop. I like your service. I got a perfect smart tv from here. The discount on products is very good, I am very happy with that price. Delivery service is good. Overall I like your service."


Verified
1/5

2016-04-07

warning

"do not order from here if you have to send the item back they mysteriously can find your return and keep your money. They DO NOT DO any research to see the item was recieved and give you the run around and lies."

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Verified
5/5

2015-12-04

"I ordered a replacement lamp for my tv and Khris Leyva was extremely helpful. Not only did he price match with a lower deal , he made sure the lamp got on the truck today (Fri) so I didn't lose 2 days on delivery because of weekend. Very impressed with his service."

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Verified
4/5

2015-11-18

"So i order a lamp for my TV it shipped quickly but somehow the post office couldn't deliver my package. I called the post office to have them hold it they said it was there and they would so I went to the office to get it and of course it was not there they told me they sent it back to the sender. So I called into the 800 number and they tell me that the post office still has the package so they call the post office for me and needless to say the package was LOST....this was on a Friday Monday I check the tracking number it finally stated return to sender called the 800 number again on Tuesday to see if they have received my package and they had stated they would resend the package back out I asked the time frame in which I would get it he told me 3-5 business days.....by now I am upset we are 2 weeks into the process and I have people coming in from out of town and no TV I explained to the gentleman and he got his supervisor to send on a 2 day shipping I should receive by Friday AWESOME JOB in saving a customer "

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Verified
5/5

2015-11-11

"this is my second purchase I have a pretty god experience last time, my lamp was on time, fit and work perfect. thanks Chris for you Help"

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Verified
5/5

2015-10-20

"Chris did a great job taking my order and giving me info regarding a previous order. I Highly recommend them"

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Verified
5/5

2015-10-16

"I ordered a lamp for my Sony 50 inch tv and spoke with a guy name Chris leyza and he help me find the right lamp for my tv and was very nice I was very thankful for his time"

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Verified
4/5

2015-09-25

"I ordered a lamp for my TV last month from discounttvlamps with no issue! spoke with a guy named Ezequiel that was a really big help with great customer service!!"

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Verified
5/5

2015-09-08

"Excellent customer service. I spoke to an agent named Zeus, and even though my lamp broke a little after the 3 month warranty, they still went above and beyond to accommodate for any inconvenience, and all I had to pay was to ship it back."

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Verified
5/5

2015-08-31

"Chris at Discount TV Lamps was extremely helpful and knowledgeable about my model TV. He also suggested that if the lamp was not the problem, I could return it and only pay for shipping and there would not be a restocking fee."

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Verified
5/5

2015-08-24

"Discount tv lamps really helped me out with a problem i was having. Their employees and technical support people were very understanding and kind. I would definitely recommend discount tv lamps!"

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Verified
5/5

2015-08-19

"I would like to say Thank you to the customer service rep. Zeus for helping me with my TV issue. I loved how polite and courteous on how my service was handle. The shipping of my order was on time just like they said. This company will be my go to on any Tv service for now on. I truly recommend this company. Thank you so much again! Cristen ?"

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Verified
5/5

2015-08-12

"They are an excellent way to get projector lamps for your projector at a low price. Definitely coming back again when this bulb burns out, very satisfied with their service. Zeus from customer service was a big help over the phone when i had any problems installing my new lamp. Thank you discounttvlamps.com and Zeus for all your help."

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Verified
5/5

2015-08-12

"Chris was very helpful in placing my order for a replacement remote control."

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Verified
5/5

2015-08-11

"Ordered a lamp with housing online and found out that it didn't fit. I should have called first, maybe, but when I called back, Cris helped me resolve my problem. He issued me a RMA without any hassle and issued a refund quickly. Will definitely order from them again in the future (with the correct part number, of course : )"

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