"It was six days between placing the order and getting an order confirmation. Although I got the item I ordered, that delay was a bad omen of things to come.
The ARH-VPR2 Radio Replacement / Amp Retention Kit For 1996-02 Dodge Viper was of the worst imaginable quality. The circular DIN connector had two pins connections reversed internally. The line-out audio signals' ground wires were mostly cut off, leaving only a few strands making contact. But those few strands were making intermittent contact with the DIN connector's circular metal shield, causing a noise problem that it took me days to figure out. And even the rectangular connector was horrible; it had a pin inserted at the wrong position which they didn't bother to extract. The low quality kit turned what should have been an easy and fun stereo installation into a 4-day nightmare."
"I was skeptical about ordering from Discount Car Stereo based off all the negative reviews. I have to say I am super impressed with them. I received my package in two days with no issues. I will be giving them my business moving forward."
"I ordered a small piece for my system which was cheaper than other places including shipping. It says it was delivered but I never received them but when I contacted them they said I had to wait over two weeks due to unforeseen events to get it reshipped or to get my money back."
"Wow. Ordered a necessary part and paid extra for 2 day shipping. Three days later I get an email saying they finally shipped it! I contacted customer service and was told that they don't process orders on the weekends. Great, so ship Monday, right? Nope, "we also need 24 hours to verify credit card info". What?!? No other company does this. I have perfect credit and I paid with Paypal! This was an urgent project, my car is in pieces! Would rather pay more through Amazon, at least you know it will get there on time. If not, they will make it right. "
"If you buy from DiscountCarStereo.com and things work they appear to be great BUT if the product is defective or fails in someway they want nothing to do with you. You will NEVER see a replacement product or your money back. Thankfully I was only ripped off $107.96; you could lose a lot more! Check the reviews (I wish I had) - they are poorly rated on many websites Stay away from this company."