"Easy to do business with and great prices.."
"Knowledgeable and friendly staff"
"Exactly what I was looking for!"
"order ammo it was outta stock. DB replaced with better ammo and no extra charge. They held up they're end"
"The upper I received was excellent and high quality! I hope to buy from you again!"
"I have looked at hand guns for some time and have wanted a Baretta. Finally things came together and now it's almost here; can't wait"
"Product as described and delivered fast. Highly recommend "
"My order arrived relatively quickly. Unfortunately what I received is not exactly what I ordered. I sent an email message to inform Dirty Bird of the problem. As of yet, I have not received a reply to my message. I've held off writing a review, waiting for a response. Instead of a response, I've now received two messages asking to rate my experience. To avoid future problems of this sort, I most likely won't order from them again."
"Springs arrived in a timely manner I have already used them in the builds that I have been doing they function perfectly very good product"
"Very fast shipping and good communication in regard to correcting my mishap. Shotgun is SOLID! Always wanted the 590. Good deal. Will be coming back to them. Keep up the good work."
"Ordering process was quick and easy and prices are very good. Shipped quickly too. I'm a loyal customer from now on. "
"Oversold item and wasn’t able to use the credit they issued. Only after multiple attempts was I able to use the credit without using my card. Terrible service and zero service expected. I’d avoid doing business with Dirty Bird, unless you want to hear excuses about their mistakes with zero attempt to make things right. Bottom tier parts match a bottom tier company."
“Hello! I am very sorry we oversold on the item you ordered. We just finished up an internal inventory cycle count to avoid issues like this in the future. We also kept in contact with you the entire time to get your credit and to make sure we could help out with anything else. Once again, I am very sorry for the inconvenience of the initial issue that cropped up with your order and if you have any questions or concerns, please feel free to let me know.
Thanks and have a great day!
Michael Earnest”
"I purchased a hand guard which ended up being the incorrect one. I’ve sent two emails and its been about 2 weeks still no reply on when my return will be accepted. "
“Hey there! I am very sorry for the delay in getting back to you! I sent you an email so we can work on getting the exchange worked out for you. Please let me know if you have any questions or concerns.
Thanks and have a great day!
Michael Earnest”
"I purchased the Norma Tactical ammo 7.62x39, the price was amazing lower than much larger retailer and the product arrived packaged very well."
"Great price for the ammo I wanted and quick shipping. "
"Good deal. Fast shipping."
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:
“Hello! I am very sorry for the inconvenience! I spoke with the CS team and they should have gotten you a credit for the difference in pricing. If you have any questions or concerns, please let me know and I would be happy to look into it.
Thanks and have a great day!
Michael Earnest”