"They lied about there inventory said they returned my money still pending who takes money before shipping. Now my whole trip is off the table planed for 2 months now I'm screwed never again. Sales rep was rude as he'll. "
"Item was as expected but shipping took 9 days from the time it was ordered. I think shipping times could be better considering other retailers ship products much faster. "
"Direct Cycle Parts has always had the best prices, availability of parts, fast shipping, and great customer service. Have been buying from them for years, and will continue to give them my business. "
"Appreciate all aspects from ordering, payment and quick shipping.
Thank you"
"I found parts for my breakpad change of my Harley Ultra that I didn't get in other web sites. Precise and fast. congrats. "
"I ordered a set of Rox pivoting risers from DCP a little before lunch time on one day and they arrived at about 2:00pm the very next day!! I did not pay for overnight shipping, just regular ground. It blew my mind! I have to pay $120 a year for an Amazon Prime membership to normally get service like that. DCP clearly doesn't sit around and take their time getting an order shipped out, they get on it! The risers were also perfect and exactly what I needed to position my handle bars like I wanted and they were at a good price. I can absolutely say that I was very happy with my first purchase from DCP and I will definitely be shopping with them again!"
"Frank was very helpful and professional about the products ..."
"I ordered the wrong part, my mistake, and DCP returned my money, zero hassles. Thank You
"
"Fast shipping great parts selection. Best place to buy motorcycle parts. "
"Although my items were all on backorder, the prices quoted me are unbeatable. I'm hoping they'll follow through with contacting me when the items I want are in stock and honor the quote they gave me."
"Day 1 - I ordered speakers for a great price.
Still Day one - they shipped speakers and sent me an update.
Day 2 they followed up with a tracking #
Day 3 I rcvd the speakers.
Best price AND customer service...Unheard of!!!
Thank you so much!"
"prompt and efficient parts are all installed on my bike"
"Status for a week before it was cancelled. No communication. Just received a refund via PayPal. "
"I ordered two items from DCP and estimated shipping time was about five days. Low and behold the items arrived in two days. Outstanding shipping times. Unfortunately one of the two items that was sent was the incorrect part number (was ordered correctly). I contacted them via phone and email and they immediately emailed a return shipping label which I promptly applied to return package and dropped off at the local UPS store. Now waiting for the correct part to arrive. Contact person was very helpful and courteous. Would definitely order from them again without hesitation - even with the hiccup. Pricing is the best with service to match."
"Great price and had the parts available when nobody else seemed to. "