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Verified
1/5

2004-08-01

"External floppy disk drive defective on arrival and manifestly a piece of junk. Received return merchandise authorization after repeated requests. Never received credit for return. Email inquiries are ignored."

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Ease of ordering online
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Delivering products damage free
Delivering products on-time
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N/A
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
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Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Customer service being easy to reach
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Overall web site
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Is consumer focused
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Verified
5/5

2004-05-07

"This is the only place I could find online (at quite a reasonable price) an adapter for SD (SecureDigital) cards to CompactFlash. My Archos Multimedia Jukebox allows CF cards to plug into it, but my latest digital camera supports only SD.

I found Digi Super Store through the manufacturer of the adapdter (I already have one of their adapters, but for Memory Stick). They are the only recommended dealer online, go figure.

Ordering was a breeze. I received the appropriate emails for confirmation, and, what's more, through said email, there was easy click-access to tracking info. This was a nice touch I wasn't expecting.

My only gripe is that the packaging for the adapter took a bit of a beating in transit -- the box in came in was just about the right size for it, but a little padding would have helped.

I would certainly buy again from Digi Super Store -- they have an interesting selection of prodcuts you may not find elsewhere, at decent prices.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-28

"Quick delivery of (2) 250MB Viking Compact Flash Memory Cards.
These cards are super fast. Using them with my Canon Digital Rebel (at the highest compressed resolution), they are almost as fast as a 35mm film camera with a motor drive.

Great Service - Great Product - Great Price
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

5/5

2003-07-16

"Ordered a portable hard drive and it came fast and did what it said it suppose to do. They had the lowest price I was able to find and I called them for support for installation and they actually helped me out first instead of telling me to call the manufacturer. I will surely order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use