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1/5

2023-04-19

Non existent customer support

"Bought a battery from them and the courier would not leave the item, even though it did not need signing for because of the way digispot had booked the delivery.
I tried emailing them and the ignored my first email as I had not written the order number on the email, bearing in mind that they had not sent the email of order with the order number on!.

I finally found an order number and emailed them back, copying their email address exactly only for the postmaster to return it as undelivered.

Do not use this company, they are a total waste of space.

No customer support whatsoever ever.
"

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1/5

2021-01-11

Unscrupulous selling of damaged goods which are totally unfit for purpose!

"I bought a small greenhouse for my daughter as a present but she was not able to open it prior to Christmas as she was working very long hours. When she came to open the package at New Year she discovered that the wooden structure was broken in several places and that the plastic panes were creased and folded. DIgi-spot were very swift to point out that our response was outside of their 14 day returns period but I see from other reviews that they totally ignored consumers who'd contacted them within that period and had failed to reimburse them. So I regard their 'sellers' terms and conditions' as a total sham and their attempt to abdicate any responsibility for the quality or safe delivery of sales.
I would urge other buyers to completely boycott this company so as to void disappointment, frustration- and frankly being ripped of!
"

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Verified
1/5

2014-11-25

"Absolutely terrible customer service! Tried to return our ordered item within the specified 7 days timeframe but have had no luck. Have emailed 5 times in the last 2 months, left countless messages on their answer machine and have not had one reply back. AVOID THIS COMPANY!"

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Verified
5/5

2014-10-26

"The cable tidies were exactly as described, arrived on time and were securely packaged. They will be perfect for tidying up all the loose cables on my garden equipment. "

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Verified
1/5

2014-06-09

"extremely poor delivery, took 3 days for a next day delivery. didn't answer phone when called and didn't respond to email. items sent from CPC not from supplier. I order as they offered a next day delivery if I had of wanted a 3 day I would have ordered direct from CPC. VERY POOR company with NO customer service.

I would highly recommend you do NOT use this company, use anyone but!
"

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1/5

2013-05-03

"Ordered a part for my samsung fridge after finding digispot on google. I paid for 1st class delivery and after almost a week, the item has not arrived. I then get an email saying that it has been despatched and then another saying it was faulty and i have been refunded!

I have tried to telephone them and have only managed to speak to an answering service.

I can't honestly recommend this company.
"

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Verified
5/5

2013-04-06

"The Ansmann Battery Manager I bought from digispot is worth the money as it supports the charging of AAA, AA, C, D and PP3 size batteries in various combinations. Also, it charges most camcorder and camera batteries. It has LCD displays and functions such as Quick Test - Charge - Discharge - Full Test - Cycle. Give it a try for sure!"

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5/5

2013-02-21

"Got my delivery next day, well packed. Would recommend this for others"

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