"I purchased a HD6570 video card from Microcenter on 6/29/12. The card had a rebate, I sent for the rebate form provided by Microcenter with the UPC and receipt. I did not hear from them until 11/16/12 when I got a postcard stating they received my rebate late. I guess this is a new kind of thievery, they can just blame the U.S Postal service."
"This card installed fine - since I already had an ATI 5770 in my HTPC the drivers were already there and updated. It isn't a particularly fast card, but it is certainly functional. In fact, for half of its current price it would be a good value. To this end, Diamond often tries to lure you in with rebates to address this disparity, but be forewarned...
Diamond WILL NOT honor your rebate. I have been submitting rebates for years with no trouble whatsoever. However, Diamond (after taking FAR longer than the supposed 8-12 weeks they state in their own fine print I might add) saw fit to deny my rebate because I submitted a printed invoice instead of a packing list (which I didn't receive).
WHAT!?! That is rediculous. Whenever you buy something online, THAT is what you are most likely to get. Obviously, this is merely a ploy for Diamond. They'll use whatever technicality they can to avoid honoring their committments to you - the paying customer.
So, I would humbly advise that - if you are looking for a tuner - stay away from this one. There are better deals than this for its full current asking price. If you DO decide to purchase this, don't count on the rebate.
UPDATE: 7/23/11
After contacting Diamond, we were able to work the situation out. I wanted to post this to let other people having rebate issues know that contacting Diamond is worth a try. I know from reading other reviews around the net, that others have not been as fortunate (if they tried at all), but it does work.
Again, thanks to Odette at Diamond Multimedia for working with me on this. "
"Their rebate is a lie. They said there was no UPC in the envelope but the invoice, rebate form, etc were all there - as if. The BBB rates them an "F" (under another name, Best Data, but the same address)(www.la.bbb.org/BusinessReport.aspx?CompanyID=92004648). Everything about them says "SCAM". Run away. There are lots more choices out there."
"A pure Scam! They have failed to honor their rebate. If that wasent bad enough their Customer service is aweful. They have failed to respond to many attempts on my part to find out what happened.
Now one of the 4850 cards is dead and I cant even get them to fix it. On the forums there are many people in the same boat as me so all I can do is try to warn as many as possible to stay away from this company."
"Tech Support was Great. Very Helpfull.
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