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Verified
5/5

2008-02-11

"I needed a toner cartridge, like yesterday!Ordering from Deep Discounters I had my supplies within 24 hours of making my call. The customer services is outstanding.

LD
"

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Verified
1/5

2008-01-10

"Scammers! It's been a month since I first placed my order with these people. After several weeks I called to check on the order and they said they'd ship it that day. They didn't. Several weeks later, I called to get a refund. It's been a month and I haven't seen the product nor the refund. I feel like I've been robbed."

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Verified
5/5

2007-04-16

"Saved $25 from next lowest priced online store. I did a search for over an hour to find the lowest price.(CT-6056) DeepDiscounter.com is the place to shop!
After I placed the order, they took the time to contact me to verify which "color" computer hutch I prefered.
Thanks Dave, I am very pleased with the computer hutch! It's very sturdy and looks great in my kitchen.

Glenn M., Brackenridge, PA
"

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5/5

2007-03-15

"Had a very large order so I placed order via telephone. Staff was very helpful/personable.
Top notch!
"

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Verified
4/5

2006-05-30

"wow, they actually had my item in stock and ready to ship the next day. Prices were far, and shipping was as expected.
I ordered the AGP riser card at first by accident, only to realize when I got it in, I needed a PCI-Ex part. I emailed them back for an RMA, and was immediately given a return address for my purchase.
I ordered the PCI-EX part the same day, and was back in business within the week. Very helpful communication from rep.
"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Resolving problems
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Being knowledgeable
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Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
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Overall web site
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Verified
5/5

2006-01-12

"Ordered 5 Zalman heatsinks to replace my northbridge fans at home, had many options for shipping including US postal service which was less than half the price of the competitors. Ordered on Sunday, package arrived on Thursday with the regular U.S. postal mail. Would order from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
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Being knowledgeable
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Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-10

"The contents of my order were received as described on their site. They had very reasonable prices for their items and their shipping. I am very happy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site