"Pure scam this sites takes payments but never actually ships anything and does not respond to email."
"We were heading on a Caribbean vacation looking for something skimpy and ****. I ordered a swimsuit 5 weeks before departure. After a full month of waiting (and after estimated delivery date) Deals By Ethan e-Mail me and say " we don't have this item in our warehouse" so it never shipped... can you pick somethings else? REALLY...it took 30 days of doing nothing to figure this out? the whole experience was a ****-show."
"Seller will never repond to emails. I put a hold on the transaction due to no communication. And my package i received was incomplete. Thats when this seller started contacting me begging for his money. And one of this sellers tactics is sending us, the buyer, different items from "different warehouses" but never will receive your complete order. If you could, file a dispute and dont cancel disputes until you receive you very last item on your order as you may receive 20 packages on 20 items. Or never receive them at all."
"STAY AWAY. HERE'S WHAT WILL HAPPEN:
- YOU PLACE ORDER
- THEY PROCESS YOUR CREDIT CARD AND TAKE YOUR $
- NO WORD FOR SEVERAL WEEKS
- YOU INQUIRE, THEY TELL YOU OUT OF STOCK AND TO BUY SOMETHING ELSE
- YOU TELL THEM NO, TRY TO CANCEL ORDER AND THEY SAY IT SHIPPED ALREADY ---- BUT IT DIDN'T!
- YOU NEVER GET THE MERCHANDISE
- THEY BLOCK YOU SO YOU CAN NO LONGER ACCESS YOUR ORDER OR THEIR SITE
SO, IF YOU DIDN'T ORDER YET, DON'T. IF YOU ALREADY DID, STOP THE PAYMENT ON YOUR CREDIT CARD AND CONTEST IT.
THEY ARE A COMPLETE SCAM!"
"In late November, I ordered a single pair of boxer briefs as a gift for Christmas. After 3 weeks of waiting...I emailed them asking about their status. I was quickly told that I needed to read the fine print...a 1-4 week possible delivery status. After Christmas, I emailed them again requesting an update. After 3 more days they finally responded and stated the item was out of stock..."hope you're not mad". They wanted to keep my credit and have me buy something else with a "sorry coupon".
No thanks! Will never use them again. "
"Order 33191 a few items online August 10 and after 4 months there are a few pending items. The last message I got was saying they delivered the packages “Thanks” “ The Managament “ bye ... bye ..
Please DO NOT EVEN TRY TO USE THIS WEBSITE. "
"The worst ever customer service experience I have had. I would not recommend to buy anything from this site.
I sent my request to cancel order right after I placed my order by mistake using special customer service form on their website, contacted customer service directly by email and I left a voice message as well. The customer service never replied me back. They contacted me later about missing items (out of stock) but were not able to cancel my order.
All online stores have an option to cancel the order before it shipped, as some of them could be done by mistake.
Unfortunately, not on DealByEathan. Sad.
"
"I like to wear men accessorize. Dealbyethan is the first website I check whenever I want to get a masculine accessorize. I had ordered from them maybe more than 10 times and never had issues with delivery process. "
"I live in France and I control the greater part of my underwear from the company dealbyethan because the price is very interesting and more by the contacts I have had with the staff of this company, I can tell you that are at the top as always very friendly and always there to satisfy the customer
Anyway, I strongly recommends you get there.
François"
"Top notch products and very friendly staff!
Just got my package the other day and eventhough I do not speak english very well they are very accomodating with my inquiries.Will recommend them to my friends everytime I have the chance."
"I have been an Deal By Ethan customer for years, so I speak from experience. That experience has been overwhelmingly positive! I have bought several suits and jackets, and they all turned out great. I could not be more pleased with the service and final product. A five star rating from me because it is deserved."
"I really don't why bad ratings for Deal By Ethan? In my own opinion they are one of the best online shops for man's underwear... Ordered several times for my boyfriend, and the packages always arrived in perfect condition. I was very pleased with their selection of brands and colors, and their prices are incredible. We will be returning to this company again in the future for more products."
"Got my parcels in Saturday, loved the choice they have, though the website can be slow at some times. When asking for tracking info i was told they could not provide that due to cheapest shipping method and it might take 2-6 weeks, but got my goods in 10 days! Prompt reply to emails and very satisfied with the ordered items... Will definately shop there again!"
"For the second time now, I have ordered from dealbyethan.com only to get an email days later stating that the item is no longer in stock, and they can't get anymore. I ordered swim trunks for vacation, and now I am screwed. This is the second time that this has happened. The item is still on their website, even after they told me that they can't get anymore - bait and switch scam. Stay away from dealbyethan, I find their business practices very suspect, and they are overpriced. Do not order from dealbyethan."
"about a 150% mark up on what you pay at the companys site.
I payed $45 for N2N pants, and $14 to ship got the invoice from N2N the pants were $20 and $4 to ship.
They were DAMAGED,
Deal by ethean Would not return emails or calls until Paypal got involved.
Dealbyethan wanted me to pay another $14 to return them!!!!!!!!!!!
Then told me to contact N2N
N2N handled everything GREAT Up and above. Plus I saw I could just order there at the much lower price.
DO NOT SHOP HERE!!! Just find what you like then go right to the company that makes what it is you want or find at another location to buy it"