ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2023-01-13

Great product and great service

"Ordered a couple of weeks before Christmas and knew it would take a couple of weeks for shipment and then some especially because of the holiday season. Communication was great. They let me add something to my order after initial purchase to avoid separate shipping cost. Everything arrived today and they're beautiful! Will order from them again when we need new flights or darts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-09

Great product selection. Fast shipping

"I was very happy with the product selection. I received my order the same week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-11-19

Like pulling teeth

" Placed an order back on 0ctober 25.. Found out quite awhile later most of my items were back ordered. Waited and waited and finally a lot of my items were there but a few were Still back ordered… So I found them on EBay and they have already been shipped to me…. In the meantime I requested they send everything else they do have and it be sent to me ASAP and Cancel the rest of my order… Have not heard from them since? Fingers crossed I will at least receive what it shows they do have? And maybe be refunded for what they couldn’t get as I Requested? Who knows?
Today!! These idiot sent the two items I specifically sent several messages to cancel along with the rest of my order, and Canceled my Dartboard!! Omg! What a bunch clowns! I’ve never been so upset in my life, since I already have the darts and dart case coming now from EBay which they specifically said were back ordered for weeks and I got replaced… NEVER AGAIN… Do Not order from these guys!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-06-02

I wish I could give 0 stars

"They steal your money; and you don't hear from them again. I hope these crooks go to JAIL!!!!

I waited 2.5 months for the 3 sets of dart tips I ordered, the cost was $33 orders coming...orders coming...delivered...WTF!...BS!!!

No one calls back from the email request I put in over 1.5 months ago. I've also left VM in the phone number.

This **** is a SCAM!!!

PS - If you are not a scam, I will delete this post here is my order number 237106...Gimmie my **** dart tips, you better expedite that ****, I've waited almost 3 months. I'm not pulling this down till I physically have them in my hands.

PPS - The new Phil Taylor darts (Power 9five) feel awesome to throw, but the Swiss Diamond Pro changeable tips are WEAK! The first lasted me a week, second 3 weeks. Expect one tip to break every 25 games, that's why I bought 3 sets.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-07-02

Horrible

"Order A set of darts on June 23rd. Waited til July 2nd to tell me they are on back order. Simply asked to reimburse my money back on my card. Never got an email back. Now I'm out 82$ and A set of darts. Better off going through Amazon
"


1/5

2020-06-03

Poor communication, slow response, damaged item not refunded

"I ordered a NEW dartboard set and never received shipping confirmation. I waited a month for that. All of a sudden the item shipped, but when it arrived it was not in an outer box and was taped shut on both ends as if previously opened. When I opened the product box, there was extensive damage to the cabinet and the board had a few scratches on the front and dirty fingerprint smudges on the back. I immediately took photos. I sent email inquiries, but did not receive an immediate response. When I did get a response, they asked for photos (which I provided) so they could initiate a refund. It has been weeks since then and I have tried to contact them multiple times (patiently waiting 4-5 days between each attempt) with no response. It doesn't look like this company has a proven track record of good customer service, so I should have done more research. I was trying to find an alternative to Amazon. Sadly, this was not it. I still have not been reimbursed."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-12-28

NO RESPONSE

"ordered a st of darts on 12/18/2018 got charged for them on 12/21, I have called left messages, emailed, just trying to find out what is going on with my order, They dont respond to anything !!!"


2/5

2018-11-07

Very slow

"Items were fine but shipping took forever. Bought 10/26 finnaly 11/5 I called because still had not shipped. Looked later that day and all of a sudden my order shipped. (No call to say why it just shipped they just shipped it) then revived the order on 11/7 So only took 2 days. I could drive to there store in less then 2 hours. So 10 days they just forgot to ship my items. And then can't even call me back. NEVER again and I will tell everyone in my dart leagues.
Rob
"


Verified
5/5

2015-12-18

"I've purchased many times before, and every time my order is accurate and ships on time. They help if you have questions, and I'd definitely recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges