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Product & services pricing
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Return/Replacement policy:
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Verified
1/5

2004-02-28

"DART PROS ARE CROOKS. THEY TAKE YOUR MONEY AND SEND NO MERCHANDISE. THEY ANSWER THEIR 800 NUMBER AND ACT LIKE THEY DON'T KNOW WHO YOU WANT.
THE EMAILS YOU SEND ARE UNANSWERED. IF YOU PAY BY CREDIT CARD CALL THE CARD COMPANY AND THEY WILL REFUND YOUR ACCOUNT IN A FEW WEEKS AFTER THEY TRY TO CONTACT THE CROOKS AND GET NO ANSWER.
ANY DART ORGANIZATION WHO HAS DART PROS ICON OT LOGO ON THEIR WEBSITE I WON'T DO BUSINESS WITH.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2003-12-19

"Terrible, order was never received, the phone number on there web sight has been disconnected, the phone number used with visa to make the charge belongs to a plce called "Mouse Trap" not dart pros. Multiple E-mais sent to them with no replies."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site