"Speedy response and reasonable price."
"We ordered a part online and it was ready for pickup in two days. The person behind the counter was knowledgeable and helpful. No complaints here!"
"I took my car for a Darcas Initiation service.
They were polite, professional and finish the service really quick.
I’m invited to return to make all my services with them.
"
"I purchased spark plugs for my 2016 Toyota Prius, and the shipping was prompt. The spark plugs were also on sale, so I saved a lot of money by buying them. "
"I had a pretty limited interaction with the parts counter on this visit, but everyone was very helpful and made the experience fantastic. Thanks!"
"Randy Stull was very helpful and professional in all of our dealings to locate and purchase our Highlander. "
"Horrible experience, I thought i was in a third would country "
"Ordered online and received quickly on site. Thanks."
"Fast, friendly and professional! You can't ask for more!"
"Best place for all the parts I need on my Corolla Cross. Fastest shipping I've had"
"I provide correct VIN and don't sell me that part, my order was cancel ,because , I don't know"
"Ordered parts online. Fast and easy pickup at local dealership."
"Parts were in a day later! All correct and in great shape.
Excellent parts department.
People in the parts department know their stuff and are always helpful.
Would buy from Frederick Toyota again."
"Informed me of part number change & shipping estimate. Arrived on time with no issues"
"Had to have a damaged tire replaced. Great service and I'm glad I had the tire and wheel package. No charge. "
A rep from DARCARS Toyota of Frederi, DARCARSToyotaFrederickTL, has responded:
“Mr. Ramos, I am sorry to hear you feel this way. We reached out to you via email explaining the part you were trying to order was not correct by the VIN you provided. We also provided you the correct part number of the part you needed. We would love for you to reach out to us, so we can get you the correct part you need.
Dec 2, 2023 6:30:33 AM Pending Customer Notified
Good morning The part you ordered is incorrect per the vin you provided you need part number 17120-28160 I will be canceling this order this order if you would still like this part please reorder we th part number provided thank you
”