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Verified
5/5

2015-08-24

"This place is great! AND they just got a new website and new distribution facility. It's pretty awesome.
I really enjoy being able to run over and pick up a hard drive if I need to. Great place with Great People. Keep up all the great work.
"

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Verified
5/5

2011-04-11

"I have purchased items from this company for a number of years and have always been satisfied with their service. Orders have been rapidly processed and shipped, were well packaged and arrived promptly. The quality of the goods has been very high, which may account for the fact that their prices tend to be on the upper end of the scale (you get what you pay for?). Recently, I spent many minutes talking to one of their tech support persons about some special requirements I had in ordering a new "barebones" computer system. He was patient and knowledgeable, even though our conversation did not lead ultimately to an order. I have never had to return a product or encountered technical difficulties with a purchased item, so I cannot comment on their after sales support."

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Verified
5/5

2004-06-22

"Dalco has always proven to be a highly reliable vendor for computer equipment. If their website says something is in stock as a rule I can expect to see it the next day with my UPS shipments. Their prices might be a little higher than some of their competition but their reliability can't be beat."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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1/5

2003-09-03

"FALSE & Miss leading "Dalco" private labled packaging on their power supplies.
Dalco claims to have and FCC approval. BUT they would not supply any reference when I requested documentation numbers.
FALSE! MISS-LEADING! WRONG!

Their 7-n-1 media reader does not work and the Dalco tech support person has NEVER RETURNED a single call or been aviable when I could call him back. ZERO! NEVER!
TECH support = NONE

And Dalco would like me to SHIP the order back to them and PAY THEM (at least)20% for their MISS-LEADING information and LACK of ANY PRODUCT SUPPORT.

Other than the 7N1 reader that NEVER worked NONE of the other Dalco boxes were even opened....

20% profit for doing nothing right.

Dalco is right UP THERE with what is WRONG with a distributor.
"

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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-01-11

"I used to buy a lot of stuff from Dalco, they used to have good prices. They have a good selection. Now their prices are generally "OK". One place they do well for me is cases, as I am on the east coast, they are in Ohio, shipping is a lot less than from CA, so if it is a large item, Dalco still gets my business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-20

"Ordered several items at 5pm on a Friday and they all shipped the same day! One of the best websites out there. It's easy to find what you want and quick to complete the order. Good people to do business with!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process