"All the products I ordered were offered at the lowest price and I liked free shipping. I received all my items really fast. Will shop here again."
"Online customer service could have sold me a product but he/she wasn't sure if it would work and referred me to the manufacturer. I really appreciated that as he/she could have just told me it would work and made the sale. Turns out that the manufacturer did confirm it would work so I was able to purchase the product from DIY Home Center. Creditable and integrity... can't beat that!"
"Great online experience and very helpful customer service"
"I ordered $5000 worth of railings. Some pieces came chipped and smashed they told me they would only credit me for one $70 post.
I asked for a manager, they told me that damage should be expected and to work around it.
STAY AWAY,"
"Great site! would purchase from again. "
"I just wanted to commend DIY Home Center on their fast shipping and delivery.
I visited their web site on Wednesday, November 21st (the day before Thanksgiving) at around 12:17PM EST.
I placed my order and my order arrived late in the afternoon, on Friday, November 23rd. I was happily surprised, as I had exhausted my initial supply of deck fasteners earlier that day.
My thanks to DIY Home Center for their super fast handling and delivery.
"
"Whent on line to find a specific screw. Got them locally but way to expensive. DIY had them for a third of the cost. I will be shopping DIY in the future for all my fastner needs."
"Excellent all the way around! Website was easy to navigate. Shipping was swift and accurate. "
"The products that I ordered were delivered quickly. I had writted a note regarding the shipping costs on my online order and I received a call from DIY the next day explaining the charges and then waiving the extra shipping costs. I was very impressed with the customer service I received and will recommend DIY to others."
"Absolutely marvelous experience! I bought the Tiger Claw invisible decking clips for PVC at a great price, which included free standard shipping. I needed the clips in a hurry so called and talked to a very nice young woman in Green Bay who offered to ship them priority at no additional cost. I got the clips the next day via FedEx!
Wonderful customer support and, like I said before, a product at a great price!
I'll definitely be doing business here again.
Thanks!
Patrick"
"Working with the crew at DIY was seamless and painless. The package shipped quickly. There were a few pieces missing from the package that were not listed as back order items. Debbie took care of the problem over the phone very quickly and had them shipped out same day.
I would give 5 stars, but the order was not complete the 1st time. I would order from them again. DIY is very easy to work with and they have competitive pricing. "
"Great...the order arrived less than 48 hours after I placed the order, and the order was correct. I will install the deck lights this weekend...product looks like it is well made and that it should be relatively easy to install."
"You all were great - the woman I spoke to on the phone was tremendously helpful and friendly - she promised to be sure the items were shipped the day I ordered them and they were and they arrived in the length of time you all said was possible
Thank you - a pleasure to work with you all"
"I need only five more arch balusters, and Home Depot sales a box of 14... that's too much, so I google and find out DIY has it. I call customer service and he quickly lets me know that my current arch balusters and his are the same product. That's great."
"We order on Sunday and our order was here by Tuesday. Free of shipping. Fast service. No complaints."