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Verified
1/5

2004-03-29

"I had a salesperson call about their DSL service. He guaranteed the following all of which I had him repeat 3 times:

1. A line speed of 2.6 mb/s down and 256 kb/s up and it was guaranteed by Earthlink. Hours later I find he cant meet half these numbers and cannot even guarantee any line speed.

2. That he was offering a no obligation 30 day test period. I cancelled within hours of checking out his lies and he charges me 149.95 anyway.

3. He promised my current DSL service would not be effected, that he wanted me to test my current service and his service side by side. He put into process to have my current service shut down!

Stay away from these guys, they lie through their teeth. I called them up and got the same assurances that nothing would be billed to my credit card. 5 days later, they do it anyway. Check them out at the BBB or Atalanta, they have an unsatisfactory review from them. Dont let them con you into buying their service, they dont back up what they promise and will commit you to one year with them or else 149.95. I am disabled, and I told the guy I couldnt afford this. The jerk still goes through with the sale knowing he was conning me. That alone should say enough about this company. Its going to be tough month trying to keep food on the table due to them. Hope they can live with themselves.

Jim Radley
"

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