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116,435 reviews
4.56 / 5


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1/5

2022-01-12

DHgate scammed me for $59.00

"On OCTOBER 28,2021 I MADE A PURCHASE FOR $59.00 FROM DHGATE. EVEN RECIEVED A CONFIRMATION OF MY ORDER ***-***-****. I BEEN EMAILING AND TEXTING FOR MONTHS. NO REPLY.THEY SCAMMED ME AND YOU CAN BET THEY WILL SCAM YOU AS WELL."

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Verified
1/5

2021-12-12

Stay away from them

"80% of your purchases on DHgate will never reach don’t deal with them save your time and money and look for other singing portals
I have tried them three times and then the three times I never receive my purchases I refund through my Visa card because they denied even return my money through DHgate
"

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Verified
1/5

2021-12-08

TOTAL SCAM

"TOTAL SCAM. We buy so much inventory for our retail stores from different places and had worst experience with DHGATE. This site is filled with total frauds and DHGATE business model is so bad to catch all these scam sellers."

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Verified
1/5

2021-11-02

Took three months to get my item

"Three months to get my item then wrong size and won’t refund my money "

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Verified
3/5

2021-10-28

Dhgate customer care number ***-***-****

"Dhgate customer care number ***-***-****//////***-***-****"

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Verified
1/5

2021-10-25

Stay away from seller cmc001 & DHGATEThieves!

"I purchased shoes from seller cmc001 and despite their rating, 95% of all sellers will steal your money, send wrong size shoes, will not refund your money and the tag size inside shoe will be what you ordered but insole size is much smaller. Company needs to be shut down. They are only getting away with stealing from us because China and the CCP allows them to do it. China is a joke and this company is a fraud. You have been warned. STAY AWAY!"

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Verified
2/5

2021-09-29

difficult to get action

"As a customer I am greatly disappointed at the customer service of this institution. Ive spent thousands of dollars on an EScooter believing that they will stand behind their product. For months I have left many messages on their website asking , begging for a solution. The scooter is great but the battery is bad. They sent me 2 chargers for the 2 ports neither one of the chargers charge the battery. So I have this wonderful scooter that I can not ride. It is a paperweight.
No one in the States sells this battery. I have sent this company pictures and description with no answer.
If you value your money do not buy from this company or you may end up with a paperweigh!!
I still wish they will reply and make it right per their advertisements.
"

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Verified
1/5

2021-09-05

SCAMMERS!!! DON’T BUY FROM THIS WEBSITE!

"DON’T BUY FROM DHGATE ANYTHING IF YOU DON’T WANT TO LOOSE YOUR MONEY AND DEAL WITH THIS COMPANY FOR A VERY LONG TIME TRYING TO FIGHT YOUR MONEY BACK!!! The quality of their products is super bad - you might get your shoes looking completely different from pictures they provide! The smell of sneakers I got was so strong and disgusting! I shipped them back and nobody refunded me shipping cost that I paid for 2 pairs of 140$!!!! They don’t mention to you first that the shipping cost refund they process later is bonuses they give to your account (so you could get more of their ugly stuff from their website), not real money!! I’m still fighting after half a year to return my money!!! Nobody needs this headache! JUST PASS BY THIS WEBSITE FULL OF SCAMMERS!!!"

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Verified
1/5

2021-08-11

Do not trust this site

"I purchased a dress that was nothing like the picture. Mine showed up missing stones and looked like a five year old had made it...really bad stitching! I was unable to get my money back and when I tried to leave a negative review the site’s algorithm blocked so many words that I could not give an account of my horrible experience. So I was out over a hundred bucks! The site is not safe it is a gamble or even a scam. They had the nerve to respond to my review with a blatant lie...I’m sure they’ll have bs proof too...stay away from this site folks!"

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Verified
1/5

2021-08-09

Never buy here

"Bought on 26 juni a TV stick from Xiaomi youpin.
The package has never arrived, after that I make a dispute to Dhgate.
Every evidence I show them they tell me it is not enough.
I never buy a product from them anymore, nextime I choose for AliExpress where a never had a problem
"

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Verified
1/5

2021-07-30

DO NOT PURCHASE. SCAMMERS!

"I purchased 2 seperate shoes from 2 different sellers and they both sent me smaller shoes than I ordered and then refused to give me a full refund. Lesson learned. Don't purchase anything from them."

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Verified
5/5

2021-05-28

Enjoyed Shopping

"This is a really safe and secure website with a lot of fantastic deals. I've only placed two orders, and both times I've been very satisfied. The first order arrived quite quickly and was precise as stated. The second-order likewise looked excellent. The vendor was really helpful. Until your products are received and approved, your money is safe with the site. Strongly suggested."


Verified
1/5

2021-05-08

Scam artists

"They steal your money and you get nothing. Total thieves and if you read all their recent reviews when downloading app it says the same."

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Verified
5/5

2021-03-18

Good service and Kind agent

"Jake was very kind and patient and helped me with the process"

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Verified
1/5

2021-03-28

All is great until you have a issue.

"As long as you have a good seller you are fine but if you have any problems DHGate will not help and they have no way to actual contact them. Use AliExpress"

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