ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2015-05-29

"I placed an order 56th April 2015; not a sign of its arrival. I've sent countless e mails to them; not a Dickiebird!
Total con artists
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-03-02

"Absolute con - wish I had read the reviews before placing an order with these crooks. Still waiting for charger to arrive - placed the order over a month ago. Every time I try to contact dc battery I get an automated email saying that someone will contact me except of course this never happens. Even their website pages look cheap and dodgy - should have known better"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-21

"DC-Batteries are crooks, I have been waiting weeks for some batteries which have not arrived, I am not the only person to be conned by this outfit, just read dozens of reviews by people who have all been tricked. The company should be shut down immediately, where are the so-called watchdogs? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-10-04

"Ordered battery for Sony camcorder coming up for a month ago!. Sent numerous e'mail asking where it is. Received e'mail 24th Sept stating a representative will contact me within one working business day. Still no reply as of 4/10/14. Paid by Mastercard linked to Worldpay. Will be e'mailing them also to sort this out!.
Hope someone will step in to fulfill this order, otherwise I have been de-frauded out of my money!.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-08-08

"I ordered and paid for a battery on the 30 May, 2014. As of today and despite numerous emails and unsuccessfull attempts to contact them through their web-site, I still do not have the item, or even a response.
I made the cardinal error of paying by debit card and now realise that this gives me no recourse to get my money back, other than a small claim court, which would only work if they are UK based, which I seriously doubt (no telephone or address information on their web-site).
Frankly, they have STOLEN my money and I urge any potential customers to NOT use these shysters.
In future, it is PayPal or credit cards all the way, because you can get your money back that way.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-12-14

"Date of order: 12/Oct/09
Today's date: 14/Dec/09

63 days later, no sign of a battery charger for my ancient camcorder. Bella (see review 4 down from mine, I think it's the same Bella!) keeps assuring me it's on its way (I think this is a one-woman business so there's no way to get a second opinion), I need the charger by Saturday so will be ordering elsewhere if Bella can't get me the goods this side of christmas!

Appalling!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-10-22

"Goods still haven't been dispatched, despite of a order 12 days ago, all goods in stock notice, and a 48 hour turn around promise.

No one is replying two my emails in days now. I would not recommend to use this service and am considering to start a fraud process on pay pal if I don't hear anything in the next 2 days.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-09-07

"DO NOT BUY FROM THIS COMPANY!
I have been charged but not received my order. My emails have been ignored. The phone number given is only an answering machine.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-08-30

"Goods arrived promptly. Very pleasant, courteous and efficient service from Judii the Sales Manager regarding a query I had. Would highly recommend this firm.
M.Peters
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2006-07-29

"we are very pleased with prompt processing and delivery"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-07-17

"Good service,did e-mail agent but no reply after 1 day, just received product today, seems good, I will see how well it works in the field.
have no invoice only order number #224, had no tracking number or shipping method on my account.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2006-07-17

"The item was sent in a reasonable time and arrived in good condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
4/5

2006-07-16

"The price for the Canon battery and the Casio charger battery pack were extreemely reasonable. The only thing I didn't like was the casio NP-40's shell started coming loose thus causing the battery to get stuck in my camera. Casio digital camera users suggest staying away from knock-offs, but the battery combo was worth it even if the battery (which I purchased as a backup) is not of good quality structurally. The shipping and packaging was excellent. I'll be back. Thanks! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use
N/A

Verified
4/5

2006-07-16

"Online invoice a bit simplistic and not able to be printed in a clear manner (needs to be PDF format, ideally). 3 days before confirmation or order received after paying cash - too long, not good enough."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-07-16

"Excellent to deal with. I had no hassles what-so-ever with this purchase. The item arrived in good time and in good packaging. Although I was suprised to see that the goods were sent to me from overseas...? The order was placed in New Zealand with what looks like a New Zealand company. This isn't a problem at all... just a comment. :-)
Thanks... I'll certainly be buying from this store again if I need to.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site