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Verified
5/5

2006-12-08

"I am a graduate of Mel Raiman's recent Atlanta stock trading course. Among the many things I learned from Mel and my fellow traders was that I needed to upgrade my computer system to maximize the chance of succeeding with the PTS. Specifically, I decided I needed to get at least two large monitors and a more powerful machine.

From our message board I learned of Custom Trading Computers which was offering to build computer systems for PTS graduates at a VERY reasonable price. I figured that, since Jordan (the owner) also trades via the PTS system, and thus presumably knows what works well and what doesn't, I'd contact him and get more information. Long story short is that I had Jordan build me a system and I couldn't be happier.

Jordan spent considerable time answering ALL of my questions in a very patient and friendly manner, both before I purchased, and after I received the system and was trying to put everything together. He did everything he told me he would and, much to my amazement, did these things incredibly fast. I think it took 10 days from the time I first e-mail him to the time I booted-up the new system for the first time.

If any of you are considering purchasing a new computer system, I'd strongly recommend that you go through Jordan's company. They can build you darn near anything you want and provides excellent service.
"

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skd
Verified
5/5

2006-10-01

"Very happy with my purchase. The computer was built to my own specs and delivered within a few days as promised. The service is personal, price very competitive and I would recommend it to anyone."

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Verified
5/5

2006-09-05

" I bought a "Trading Computer" from this company. They answered questions for several hours and designed it for my special needs. It was not only the lowest priced but I believe it is also the best quality. It does everything I hoped it would do and more. It was also delivered in record time. I have been especially pleased with the service and support after the sale. All questions and concerns have been answered immediately. Since my purchase, I have not hesitated to recomend this company to my family and friends. I believe that is the best expression of my total satisfaction with Custom Trading Computers."

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Is consumer focused
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Is trustworthy
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
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Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
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Verified
5/5

2006-08-30

"My experience with Custom Trading Computers has been a complete pleasure. Jordan Peterson worked with me to configure the computer I needed at the best price possible. Jordan took the time to undertand my wants and needs and provided the right computer at the right price. He was open and honest and did not try to sell up. The computer shipped on time and Jordan worked with me via telephone and emails to get it setup and working to my satisfaction. The personal service provided by Custom Trading Computers has been impeccable. I have been able to get personal responses on a host of computer related questions that go beyond the normal supplier/customer relationship. I highly reccomend Custom Trading Computers to anyone in the market for a computer. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2006-08-15

"My overall experience with Custom Trading Computers was fantastic. Everything I asked for was delivered at the promised time at the exact price quoted. Every e-mail was answered in record time with detailed explainations of my questions. After the sale I received the same fast efficient service. This is the kind of company I like to do business with. Not some large corporation with a call center overseas whom I cannot understand when they talk. I was on a first name basis with the owner of the company. What more could you ask for? Oh, by the way, the computer I purchased has been trouble free for over a year now and is as fast as lightning!!
Dave in Pa.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-07-26

"I was looking on the internet for someone who could provide a computer for stock traders. I looked at several sites and did some other investigations. Some of the sites were large sellers and did not cater to what I had in mind for my customized computer.
I found Custom Trading Computers site to be interesting in that the owner was also a stock trader.
After several email exchanges I decided that this company was what I was looking for i.e. a small company that quickly responded to all my questions and appeared to be exactly what I wanted for my computer needs.
After sending an email saying I wanted to purchase a computer I was almost immediately contacted by the company by telephone and helped to submit my order. The computer was quickly assembled and shipped. It arrived in excellent condition and has worked perfectly ever since. The company has contacted me twice to see if everything was working ok.
I'm very pleased with this company and highly recommend Custom Trading Computers.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-07-20

"I bought a trading computer set up for six displays. I shopped around, did my research, got burned at Dell, and realized customer service was the critical factor. At other online stores, it was difficult to reach the same person twice in a row and they were slow to return calls or email. At Custom Computers, Jordan answers the phone. I called him maybe six to eight times to hammer out the configuration that met my needs. I got it one week later and called him three more times when I needed assistance. In each case, he personally answered the phone and spent whatever time was needed to walk through configuration steps. His prices are fair when you look at the components he uses. Comparing apples to apples, he's within 5% of the cheapest price I found. I'm extremely pleased with my machine and my purchasing experience. I highly recommend Custom Trading Computers."

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Is consumer focused
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Is committed to quality products and services

Verified
5/5

2006-07-15

"I shopped around for several months before finding Jordan from Custom Trading Computers. He was extremely helpful w/supplying me w/the best computer at the most competitive price. I have had my computer for several months now and it has functioned much bette than I had expected or even hoped for. The customer service has been great as I have had questions and always got prompt informative answers.

I knew the exact status of the system from ordering to delivery date. Jordan also called and helped me setup the system and monitors. I believe it was only 3 or 4 days from the day I paid to receiving my new computer and monitors. I would highly recommend these machines.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services