"Called and asked if parts were in stock, they confirmed the inventory and said if the order was placed in the next couple of hours the order would go out same day.

Order was placed and a few hours later a notice of shipment was received with a UPS tracking number. Ordered on the 25th and received the item on the 29th. The tiller tines I ordered cost 2/3 of the name brand part. Very satisfied with the company."