ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2014-03-11

"It has been 16 days since I placed my order. I have received no indication that my order has been shipped. Customer service was emailed 4 days ago to inquire about my orders status. I have yet to hear anything from them.

I noticed another reviewer had a similar experience and the order was eventually shipped about 25 days after placing the order. I can only hope that they will actually send it to me soon. I am very disappointed with culinarydistrict.com.

Without any significant attempt on their part to correct this situation, I will NEVER again purchase anything from them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-16

"Very good service. First time I ordered from them. Will be using them more!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-04-11

"I ordered a product and waited two weeks. I never got anything from the store, not even an email. I emailed customer service who ignored me. Then ten days later they charged me and shipped the product. It's bs that I couldn't get in touch with anyone or find out the status of my order. I ordered the product somewhere else and had it in two days. Get your act together."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-10

"Very impressed with the prices, super fast shipping and packaging. 3 glass bottles arrived in record time, individually bubble wrapped and in perfect condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-05

"I am totally impressed by Surfas Culinary District. I found dried Morel mushrooms from the US that I have been looking for for quite awhile. The prices were good and the shipping was fast. Packaging of my products was good also. I will be a repeat customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-05

"Great store with fantastic merchandise! One item arrived broken. They took care of the problem within minutes I would buy from this store again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-28

"I usually avoid purchasing bottled products online due to breakage and shipping problems but Surfas Culinary District had the items I needed at a very good price. The items (6 glass bottles) arrived today with no breakage. I was super impressed at the packing job they did....I will definitely be a repeat customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-30

"I am terrifically pleased with my product and customer service. I needed two 32oz jars of sesame tahini to make my own salad dressing (can't afford to buy it). Price was VERY reasonable, my product arrived within a week securely packaged and cushioned, it tastes great and today I'm using my own dressing!! HAPPY! I have nothing but warm fuzzy feelings toward this seller and will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-11-21

"Very dissapointed in how long the order took to arrive. I ordered orange and yellow jimmies to use at a Thanksgiving Day celebration at the school I teach at for the special education students. It took 10 days for them to arrive. When I came home the day of the celebration I found them on my door stop. Too late! I went out and bought chocolate jimmies to use instead. More money spent. Spent $710 for Jimmies and $7.45 for shipping and handling and were not able to use them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-20

"I ordered the 250 count Parchment paper - Half Sheet size. The price was fantastic, the product is perfect and arrived quickly. I have nothing but good things to say! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-14

"I wanted Miyako Ponzu because it contains actual fruit juices and not just flavorings. Checked 3 local Asian stores and none had it. Luckily Culinary District was able to not only supply it, but took great care in packaging, and shipped my purchase promptly. I will check with them for other products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-17

"Love their products, prices and shipping. Have used them many times and will continue"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-17

"Great company, excellent service and awesome product. The ordering process was easy and the delivery did not take long. Most importantly, the product exceeded my expectation.

I will definitely order from this company in the future and I will also refer them to friends and family.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-03

"Great prices, great choice, fast and proper shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-06

"They had 1 teaspoon measuring spoons without having to buy a whole set! Quick delivery, fair pricing. I will order from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A