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1/5

2018-02-24

Unfortunate

"Good products, but unfortunately, customer service is lacking. Their responses to even the most basic questions leave something to be desired. If they would take the time needed to appropriately answer customer questions, I would absolutely up the rating; however, at this point, they score a 1 out of 5, at least for customer service."

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Verified
5/5

2013-01-04

"Great fast service! Super easy to get a great student discount."

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Verified
5/5

2012-11-29

"The ordering process was easy and they said they shipped my product alreay...that's the same day I ordered. If it arrives in good condition, it will be a great experience."

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Verified
5/5

2012-11-21

"great. order process is user friendly. products are affordable for students. the only thing is in the confirmation email sent back to me, the tracking number was highlighted blue and as a link to a phone number when i clicked on it.... even though im sure its not meant to be a phone number. but i just copy/pasted the number in to the fedex website instead."

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Verified
3/5

2012-11-13

"Creation Engine made ordering a breeze, and student discount in this economy is a huge plus."

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Verified
4/5

2012-11-12

"Haven't received my order yet, but overall experience thus far was excellent."

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Verified
5/5

2012-10-23

"Generally, I relegate my purchase of technology to a select few online retailers: Amazon, Newegg to name a few. New retailers are met with much scrutiny and Creation Engine is one that comes ahead with one satisfied customer.

Good prices, fast and frequent communications and relative painless purchase experience. Aftrer submitting my order and submitting my proof, I was thinking it would take a day or so before I will receive my order. Everything was done within the hour. The key worked correctly and I am using my Parallels 8 while spending significantly less than the retail price.

Definitely will check them out again whenever I need more software.
"

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Verified
5/5

2012-10-18

"Great price, quick and efficient service! This was great!"

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Verified
5/5

2012-09-26

"it's really a great program - allows organization of brain storming"

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Verified
5/5

2012-09-20

"Great deals for students and faculty. It was fast and easy to prove that I am a faculty member and I have pointed many faculty and students to this reseller."

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Verified
5/5

2012-09-12

"I recieved information about tracking information very quickly. This is an indication of excellent customer service. I will be ordering again."

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Verified
5/5

2012-09-04

"The order process was quite simple and user freindly. There was an issue with one of the products I ordered (on the manufacturer side) and Creation Engine communicated clearly and swiftly with me, allowing me to make other arrangements. It was a pleasant experience. "

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Verified
2/5

2012-08-30

"Purchased Camtasia and was sent a bad product key. I hope I haven't lost my money."

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Verified
5/5

2012-07-20

"I love Creation Engine. I have had wonderful service over the last 4 years that I have ordered from them. I started teaching 5 years ago and have been able to use my teaching discount. My last order was Monday and I received my software on Tuesday. How good is that!?! One time I received the incorrect product and I was personally emailed and called by the company. Not only did they get me the correct product out, they said it was their miske and allowed me to keep the incorrect product for free.
Thank you so much.
"

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Verified
5/5

2012-07-11

"My experience with Creation Engine was positive. They were immediately responsive to a few questions that I posed via the contact button on their web site. Tthe Academic Proof was quick and easy. I was able to download the software and begin using it within 24 hours of placing my order. I am very please with the service from Creation Engine. Dan Weidner"

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