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1/5

2022-01-20

Just get the order completed but everything is waste of time...nothing is useful

"Hi I'm Ashwani Rohilla, checked on facebook add as they had offered so many things but everything is just a wastage. This will be the last time going to use the Facebook sponserd companies are just false and waste of money."

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5/5

2018-06-24

Wacom Authorized Dealer

"Great customer service. Anthony was very helpful on the phone. Knowledgeable and professional"

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Verified
1/5

2015-05-28

"Awful customer service.

Do not buy their "cool graphic stuff" unless you're sure you don't need to return it. If you do, you can be slammed with return shipping costs (can be in the hundreds) and a restocking fee of 16%."
"

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5/5

2012-02-10

"Awesome service I have never received with any other e-tailer. Ordered a hard to find pen for a Wacom 15x tablet, which is no longer produced way cheaper than I could find it on ebay. Placed my order in the morning, and by noon recieved a call from on of the employees informing me that the pen I had ordered was found in the warehouse broken. He suggested a few other models and also offered a refund. He also informed me that CoolGraphicStuff.com usually services military and university needs, but always welcome personal purchases like mine and will treat them with the same hospitality. "

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Verified
5/5

2012-02-07

"I ordered a replacement pen for my Wacom tablet from this site after running across one site after another that either had the item out of stock or refused to complete the order. The order was processed and shipped out within one day and arrived only a few days later. I was very pleased with the experience, and will order from them again."

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Verified
5/5

2011-09-06

"I pre-ordered an Interactive Pen Display Tablet (Wacom Cintique 21UX) as a gift for my son from Anthony at CoolGraphicStuff.com and when it came in, he called me, we completed the sale and he shipped it the same day. I received it in two business days as Anthony said, it was well packed by Wacom and I could not be more pleased with the service I received from CoolGraphicStuff.com.
I highly recommend Anthony and CoolGraphicStuff.com, it was a pleasure to buy from his company.
"

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Verified
5/5

2008-08-07

"After reading a few of the other reviews for this store, I decided to purchase a Cintiq 20wsx from CoolGraphicStuff.com. The product I wanted was out of stock, but I asked to be notified when it came back in stock. They had the best price for the product and were offering some other free gifts with it.

As soon as it came back in stock, I was notified by a personal e-mail from one of their staff. I decided to snatch it up right away which was a good idea since right after my order they were out of stock again. Must be hard to keep in stock.

The ordering process was quick and easy and to my surprise, coolgraphicstuff.com was extremely responsive to any questions I had, replying within minutes of me asking (via email).

I would not hesitate to order from them again. I have not received the kind of sincere personal attention they have given me. It was definitely helped make the buying process more relaxing since I was ordering such an expensive and sought after item from across the country (I'm in CA).

My order was processed immediately and I received my tablet monitor and my free gifts when they were expected. Definitely a great buying experience.
"

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Verified
5/5

2008-01-28

"This is one of the best online purchases I ever made. I bought a Cintiq 12WX for my husband for Christmas -- a last minute purchase 5 days before Christmas (including the weekend). It arrived by FedEx the next day wonderfully packaged (along with a free flash drive) and made me my husband's hero for Christmas. :)

Anthony, the owner, spoke with me twice during this transaction and waylayed my fears about it not arriving in time to put under the tree. He also explained about the item and how it works (before which, the only thing knew about it from my husband was a model #). A real first-class operation all the way and has definitely earned a repeat customer. Thank you!!!
"

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Verified
5/5

2008-01-18

"Very satisfied. Ordered Wacom Cintiq 20WSX which arrived quickly and well packed. Plus got USB Flash Drive 1 GB as a gift. Great store!"

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Verified
5/5

2007-02-09

"Wonderful people. I called because I saw a note that they gave educational discounts and the man I spoke to was very nice. He sold me a Wacom 12 x 19 tablet for $680. They had advertised it at $700, but gave me a $20 student discount. They sent me the tracking information. I wrote with a question about the shipping at 1:30 am CT and got an immediate (1 minute) response back from them in NY (hence 2:30am). Wow! The tablet arrived within 2 days and there were no shipping charges. When I got the confirmation I did find places which had lower prices after the fact, but I think I made the right decision going with them as they are an authorized Wacom Dealer (listed on the Wacom site) and they couldn't have been any nicer. Customer service ranks high in my book."

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Verified
5/5

2006-12-24

"I ordered an older replacement part which is hard to find. It arrived quickly and was well packed."

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