"This is the second time I have ordered something that was in stock online and I have had to wait more than 3 weeks due to it not being in stock in the warehouse. If you expect people to pay $46.00 in shipping for 2 items you should expedite the orders. Or if it is not in stock, don't have it in stock online. "

"When I called Cooks Correctional Equipment, I had a question about kitchen shoes. The customer service agent was very polite and efficient and professional in answering my questions and helping me decide what to order. They had a wide variety of shoes and I finally decided on their Mozo shoes, shark style. Not only do they have shoes, they have hundreds of restaurant equipment and supplies. The customer service rep, put me on their mailing list and deal of the week catalogues. Wrapping it up, I did not spend alot of time of the phone, i ordered what I intended to, they were very knowledgable about their products and I was able to pay for the order on the spot, with a receipt and tracking number and ship date of my order.
I am a very happy customer and I am thankful there are honest companies that strive for excellence in customer service, with great products and economically priced. Thank you Cooks Direct, Cooks Correctional.
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