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Verified
1/5

2008-04-18

"DON'T BUY!!! This company may be the very definition of scam artist. I bought a replacement DVD drive for my laptop through ebay. It was delivered on-time, but the product was junk. It did partially work, but was not a well taken care of replacement. Many strange and funny noises come from it and it does not write any data to CDs or DVDs as it is supposed to. I have contacted customer service and not seen a reply. Also, I called and tried to leave a message, but the voicemail said the mailbox was full and did not take messages. I tried anyone in their company and could only manage one person's mailbox that wasn't full. I'm still waiting for a reply. I hope that this is all a big misunderstanding and that I will be able to change my rating, but so far this does not look good."

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Verified
1/5

2004-03-06

"DID NOT DELIVER GOODS, DOES NOT RESPOND TO EMAILS.
do not buy from them.
"

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Overall quality of the company
Pricing of products and services
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Overall quality of ordering process
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Overall product shipping and delivery process
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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