"My order came in two days, it also came with a tracking number that allowed me to follow the progress. Very discrete packaging and everything was exactly as described. Bottom line I am very pleased with the product and delivery of the product."

"I've ordered from them before and never had any problems. Until recently, their shipments don't require signatures so when i reported my package was never received they had no proof aside from the tracking info from USPS. Customer service rep kept telling me to contact our local post office. never buying there again."

"Slow shipping, no tracking even for the premium shipping option.
I will definitively avoid dealing with them. "

"I bought off them through amazon and had no problems. Went back and found out they were not on Amazon, so I bought through their website.

I made a $20 order, my card was charged on 1/9/2012. Its now 2/7/2012 and they have not shipped or sent any emails.

[EDIT] After contacting them through email, they've refunded my credit card."

"Ripoff!! Ordered in early January still no product. No response to customer service requests. Card charged immediately which should have been a tipoff. Used them once in the past without issue. Watch your bank acct for fraudulent charges just in case. "

"I did not have this problem with them. I ordered for them and took a week. I e-mailed them asking for a tracking number and got a response back the next day with all the information I asked for."

"I have the same issue. I got an email said my order has been shipped on 1/7/2011. Now it's 1/22 and I still have not received anything. I emailed them twice, called them twice and left messages. I still do not get any response. "

"Ordered on September 12, got a confirmation e-mail. Charged my card on the 14th. It is now the 29th, and after a couple e-mails and deadend phone calls (MAILBOX FULL), I still have not received anything.

Called my bank to tell them to close the card and do a chargeback.

These guys are thieves."