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Verified
5/5

2004-11-08

"Ordered my monitor on November 5, recieved it 3 days later. It looks and works like new. Very happy with my purchase. I ordered directly from the company, and spoke to the owner who actually took my order, and which he also explained in detail the different monitors available. Couldn't be more satisfied. Joe from Cleveland."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A

Verified
1/5

2004-02-16

"I bid on a 21" monitor from this vendor, through ubid.com. My card was charged and I was given a FedEx tracking number. Though a week later the monitor had still not left the vendors dock. Ubid called them and they said "it would be shipped by next day at noon". Three days later it still had not been shipped. Ubid refunded my money and is now investigating the vendor. Apparently I was not the only person with this problem on this monitor auction. DO NOT BUY FROM COMPUVELOCITY!! But for the record I am very happy with ubid. They were very helpful and service oriented to me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
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Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2003-11-15

"Extremely Fast Shipping! I ordered a 21-Inch monitor with Free Ground Shipping on 11/11, and it arrived here 11/13. Very satisfied with product. Will do business again very soon. The monitor I ordered was great, and was the best price on the web."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-02-26

"Avoid this retailer at all costs. I recently won an auction for a Lexmark Optra S 1855 laser printer being sold by this retailer. They shipped out my printer more than a week after the auction ended and it didn't even work when it arrived."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
N/A