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5/5

2003-09-27

"I don't know what happened to their rating, but they deserve the straight 10, everytime I order from them, they ship the next day, and I get it 2 days later. One time, (out of 4 purchases) I ordered on a Wednesday, and I took USPS for 5.99 and got it on Saturday :D I was skeptical of USPS, because all the other times I used USPS it wasn't as fast as UPS or FedEx, but it was a pleasant surprise."

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5/5

2002-10-24

"Many games in my order were either less than the lowest or near the lowest of all prices to be found. My only complaint was that of spending too much. They had too many good deals on top of some extra rare games in their wide selection. The "48 Hour Madness" sales are real tempting!"

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5/5

2002-10-05

"Compuexpert's GoGamer division had excellent prices and the shipment arrived THE NEXT DAY using regular FedEx ground (granted I live in L.A. and they're in Irvine, but nonetheless). I will definitely be buying my games from them in the future."

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Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2002-08-14

"Wow! Awesome prices, CHEAP shipping (5.99 for fedex 2 day!). My order was processed and 'shipped' within 30 minutes of my order. It arrived on time with everything correct."

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5/5

2002-07-19

"Service was great. Best prices that I could fine. The 48 madness mall seems very interesting. Will make me want to buy more games when they first come out. For instance, when warcraft 3 came out they started it with a price of like 37 dollars. I think that is crazy, but that is what they did. I picked up warcraft after this so it was 13 dollars less than the current average price and morrowind was 16 below the average price that I found online at the time. I wish they did have gamecube games. The only thing that was difficult to understand was their shipping. Since they have 5.99 1 game written everywhere I thought it would be that for each game, but it turned out to be 5.99 for both warcraft and morrowind together. I don't know if this is because they could send this in 1 order or not, but it made me happy :-). They should specify more on thier shipping charges. Thats all, inventory was great. Shipping does seem a little much though, doesn't seem to help when you order many products..."

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Delivering products damage free
Delivering products on-time
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5/5

2002-07-17

"Ordered Warcraft 3 through their 48 hour madness promotion on friday afternoon, received the game on monday afternoon. Great service and prices. This was my 4th or 5th purchase from them."

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Delivering products on-time
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Delivering products damage free
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1/5

2002-07-05

"Purchased Warcraft 3 from this site, servics was definately below average. The game wasn't actually prepared for shipping until I emailed them asking about it, a day after they should have shipped it. Then it was actually sent out the door until 2 days later, again only because I emailed them to request information on why it was taking so long.

A customer shouldn't have to prod a company to get it's stuff out the door; a delivery that should have taken 2 days will now take a least a week to complete, if not more.
"

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Ease of ordering online
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5/5

2002-05-16

"Rapid shipping + Low prices = my continued business.

gogamer.com (compuexpert's daughter co. I guess) took care of my order expeditiously. I ordered a game controller (the Claw) and it arrived in pristine condition. The price for this semi-hard-to-find item was the best, too.
"

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
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5/5

2002-04-27

"Got a game, only place I could fine it. Good price, fast shipping"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-04-08

"This was my second order from them (through gogamer.com) and both went smoothly with fast delivery and great prices. Good store!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-02

"If only all e-tailers are like them...good service and nice prices. I've purchased a few times from them already and as always, the games comes neatly packaged and on time. Nice prices too!"

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5/5

2002-03-20

"CompuExpert is also accessible through the www.gogamer.com site. Since I buy games, this is the way I normally reach them.

As far as games go, their prices are great. They have 48 hour specials with even BETTER prices and clearance items at ridiculously low prices.

Only problems I have: since they're in CA I have to pay sales tax (no fault of their own) and they don't seem to do preorders. I would love to preorder Dungeon Siege from them but can't.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability