ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2010-05-28

"I purchased a Tech Force air rifle from Compasseco. I could never get it sighted in and finally sent it back for repairs. Four weeks later I still don't have it back. Their service is terrible with no follow-up. Buy your rifles from somewhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-10-08

"There customer service is great, I had bought a product from another vendor and that vendor would not help me, but there technical guy walked me through everything that I needed and I was shooting with in 30 minutes.

Grade A service. Will not go anywhere else.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-09-15

"BUYERS BEWARE: Ordered new Marauder 22 cal. air rifle from Compasseco. Rifle arrived defective. Called Compasseco, they asked me to ship rifle to manuf. in New York for repairs. Sent in for repairs at my expense, manuf. then sent back to me with shipping pre-paid. After receiving Marauder back from manuf. Contacted Compasseco for return request. Received e-mail from manager for authorization to return rifle. I have been waiting for a credit for 13+ weeks now with no results. Decided to dispute the return credit with card company to see if they can get the money out of compasseco. Have contacted Compasseco several times asking for credit with no results. They tell me they will issue the credit but they never do. As a gesture of good faith I included in the rifle return, 2 new 10 round 22 cal. pellet magazines for their use which was given to me by manuf. in the return. Looks like I won’t see the $500.00 dollars anytime soon as they still have the rifle. Be very very cautious when dealing with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges