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Verified
5/5

2008-10-10

"Good price, quick delivery...Would definately order from them again."

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Verified
5/5

2008-09-23

"I finally found a GREAT deal on the 130 Garmin handheld GPS, so I order two of them. I have been been looking locally and on the internet when I found your wedsite and started to compare - It was by far the best deal I found. Thank You, Cindy Crumley"

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Verified
1/5

2008-02-12

"Why do you notify the "ship to" of the order status, what if this was to have been a surprise?
You seem to have ignored my previous question about this.
Not a great way to build customer loyalty.
"

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Verified
1/5

2008-01-10

"LIED ABOUT MY ITEM BEING IN STOCK, LIED ABOUT IT BEING SHIPPED. CHARGED MY CREDIT CARD AND 3 WEEKS LATER THEY STILL DON'T HAVE IT IN STOCK. LIARS, CHEATERS, GO ELSEWHERE.

Abolutely horrible. Ordered an item on 12/20/07. Sales rep assured me the item was in stock and would ship same day. Two days later, my order still didn't ship. Called them, then they told me my item was in a box waiting for fedex to pick it up. Another two days pass, no shipment. Called again, waited on hold for an hour, and the sales rep said that the item was not in stock, and they would be getting them in stock that day or tomorrow. Turns out, they lied about all of this, and to this day (3 weeks later) they still don't have it in stock, and naturally they charged me for everything. Now they are arguing with me about cancelling my order.

"

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Verified
1/5

2007-12-05

"I called Comparemaster to make sure they had the GPS I wanted in stock as I was leaving on a 4 day trip 2 days latter.
I spoke to someone who assured me the item was in stock. I was then informed that it was after 3:00 and they would have to ship it the next business day.- I ordered it to be shipped overnight the next day. The next afternoon I checked my order and it had not been shipped yet so I called again. I was transferred to the order escalation dept. whatever that is. I was assured by the person on the phone that the order would ship that same day- not to worry.
Here it is the day I am supposed to receive the GPS and my order shows as "authorized" not shipped. I just got off the phone with the order escalation dept again- they said my order did not ship and there is nothing they can do about it.
I'm leaving tomorrow morning without the GPS (Garmin ZUMO 550) $675.00.
I would recommend to never do business with this company. They seem very disorganized and ruined my trip before it ever started.
They did not offer to make this good in any way.
The price would have been worth it if I got what I ordered and it was delivered when it was supposed to be.
They did however charge my card right away. At least their accounting dept is on the ball, LOL.
"

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Verified
5/5

2007-11-23

"I ordered a Mio C520 GPS. Comparemaster had the best online price I found. Merchandise was shipped as advertised and arrived factory fresh - also as advertised."

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Verified
1/5

2007-10-15

"This is the absolute worst place to buy anything. The customer service at this place is impossible to deal with, they cannot answer anything after you buy a product, you have to talk to their "billing" department, which is outsourced to the philippines, and god knows how that goes. You can't ask them anything unless it's in their script. I bought a Garmin 670 for $659, they took the money out of my account but are telling me that my order is incomplete and no one will help me. It's been 6 days now dealing with them everyday, some days they tell me it's been shipped and other days like today they are telling me it's still incomplete and they are not doing anything to fix it. In the mean time they have my money and I'm getting more and more frustrated and they have the balls to tell me that I need to calm down and not be frustrated at the situation. DO NOT BUY ANYTHING FROM THESE PEOPLE. Unless you want to be ripped off and treated like they deserve your money and can treat you however they want and you have to just deal with it."

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Verified
5/5

2007-06-22

"In was very pleased with every aspect of your company. You were GREAT to deal with. Keep up the good work. Ed Heighton"

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Verified
1/5

2007-05-29

"I ordered a Germin StreetPilot C330 and a carrying case. I received the C330 but the carrying case was not included in the shippment although I was billed for both. I have sent 4 emails (none were responded to) and have made several phone calls but so far two months later have not received the carrying case or a refund."

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Verified
5/5

2007-05-12

"Purchased a Garmin Nuvi 680 at a great price. Received order confirmation, authorization and shipment emails on the day I ordered. Chose free shipping option and had the Garmin in a week, well packaged and brand new. I did not receive the usual phone call for credit card verification which turns into a high pressure sales pitch to buy way overpriced accessories, something common with a lot of other online resellers in the Brooklyn area. I will definately shop here in the future."

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Verified
5/5

2007-05-01

"Outstanding company and service. I ordered my Garmin GPS and received it the next with free shipping. I have never had better service. The GPS arrived well packaged and worked directly out of the box. Keep up the great work!"

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Verified
5/5

2007-04-27

"Purchase went very smoothly. Product was shipped and arrived ahead of time promised. I was kept informed by email of the status of my order. I am very pleased with this vendor and would use them again."

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Verified
5/5

2007-04-18

"This is the first order that I have with your company. I have never been so pleased as I have been with your company. First of all last night the 17th of April I was called to confirm the order. This morning I received the order. I can't believe the fast response from your company.

Thanks for the great service.

Phil Brown
"

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Verified
5/5

2007-04-17

"My GPS was shipped correctly the same day I placed the order and since I'm in NJ I was using it the very next day. I paid an insanely low price, no tax and free shipping to boot!"

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Verified
1/5

2007-04-10

"Order No. ***-***-****
Date 3/30/2007 1:56:07 PM
Today's Date: 4/10/2007

Its been 11 days, and I have not recieved my package. Last I've checked, its still sitting at their warehouse waiting to be shipped. Accessing their website right now, and its returning a SQL server error. I've emailed them about my order and I have not gotten a response, the email was sent 5 days ago.
"

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