"I had an amazing experience, I knew when I was looking for a dress that I only wanted to come to Cocomelody! They have an amazing selection at an affordable price. I found my dress right away. I felt so beautiful on my special day. I’m so appreciative, I couldn’t recommend enough!"
"I love the wide selection of dressed they offer and they customization options as well as tailoring. I loved being able to Live Chat with a representative, Ruth was amazing and extremely helpful and patient. Being able to communicate with her facilitated the process and she was very quick to answer my questions.
"
"My dress was custom measured. It arrived on time and fit perfectly. I was a gymnast and have atypical measurements. Customer service reached out to check the accuracy. I wore platform boots and they accommodated the extra length smoothly. Photographed like a dream. "
"Exactly what I ordered. Communication was quick if I had a question and I would order from them again. "
"I hesitated at first to order my dress online. It’s a good thing that the specific dress that I want already has some reviews. After I placed the order, I emailed customer service to ask if I chose the right size. They were so helpful and kind. My wedding dress is so beautiful. I had to do some alterations since it’s a bit big, but once it’s done, it fits me perfectly. Thank you COCOMELODY! "
"Beautiful wedding dresses and amazing customer service."
"Was easy to maneuver the website - being able to purchase a try on option was great. I only wish we had more try on options for plus size dresses. "
"Very attentive and thorough with their help sizing for a plus size girl who had lost all hope for finding a beautiful dress that fit well and looked great and delivery was fast! Dress is so beautiful and i cant wait to wear it to my wedding! "
"Diana was amazing. Before and after going to Cocomelody in SF, I went to other places to try dresses. Diana was the best. No one could compete with the level of service she gave. She made me feel special. She was so caring, paid attention to all my expectations and found the dress I was looking for. If you want a good experience to find your dream dress, go to Cocomelody in SF!"
"Love the options cocomelody offers! I can't wait to receive my dress!"
"The best customer service experience I've had. "
"I spent 3 years looking for the perfect dress. Today I found and ordered it. I am so happy. "
"Ordered custom and it was still a bit big. Will have to alter it again but it’s a beautiful dress. "
"I believe Cocomelody did a good job on the dress. They do high quality work, and they prepared it in a timely manner, with a nice price in comparison with other dress makers. My rating would be higher, but there were a few bumps in the road. The fifth star not being given is because I believe the website could be a bit better at asking initial questions and covering a few things, such that alternation needs (complexion and height of bride especially), which could have been taken care of earlier. Their customer service department responded promptly and the final product was exemplary."
"Great experience with the sales clerk, the dress was perfect and it shipped really quickly"