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Product & services pricing
4.53/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.38/5
Customer service:
4.53/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-05-03

Home closets

"Excellent experience beginning with Cindy Feists' review and assessment of our needs to final installation. We absolutely love our new organized closets. We are thrilled with the staff of Closet Factory."

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Verified
5/5

2024-03-16

Excellent Closet Renewal

"The whole experience from designer, to demolition of the old and installation of the new was very
professional. I would highly recommend them to anyone looking for inspirational designs and quality work.

"

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Verified
5/5

2024-03-16

Great experience!!!

"This company is legit. They had a better selection than all the competition and the attention to detail was great by our rep Barbara. She was amazing and really listened to our needs and was able to steer us to a great result. I would certainly use them again and would refer them to all our family and friends.
"


Rep reply posted 2024-03-18
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for taking the time to comment about your experience with Closet Factory. Barbara and all of the designers really take pride in making sure that they cover all the details so that the cabinets exceed expectations. We hope you enjoy them for years to come! ”


Verified
5/5

2024-02-17

closet

"Well done and very professional"

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Rep reply posted 2024-02-20
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for sharing you experience with Closet Factory. May you enjoy your closet for years to come! ”


Verified
5/5

2024-02-16

Beautiful work

"I LOVE our new custom closets. The design process was easy. Cindy worked well in letting us choose the elements that were important to us. We are still waiting for our house to be completed so we can move in. I am so excited about the beautiful closets and new walk in pantry we will enjoy for years to come. "

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Rep reply posted 2024-02-16
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for letting us know that we hit our goal - helping clients enjoy their new organized spaces for years to come! ”


Verified
5/5

2024-02-01

Quality work

"Professional, friendly knowledgeable people. Done in a timely manner.
"

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Rep reply posted 2024-05-03
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for sharing your experience with Closet Factory! ”


Verified
5/5

2024-02-01

Happy with Closet Factory

"Everything was perfect through the process of getting design ideas to installation. The only thing I would recommend is that the installers wear booties to cover their shoes as somehow we ended up with some dirt marks on our new carpet. But overall the process was great. The people were also very easy to work with. So nice to have a closet that is functional."

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Rep reply posted 2024-02-01
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you, we are glad you are enjoying your closet. I also appreciate the comment about the booties, we will remind the installers! ”


Verified
5/5

2024-01-17

Closet doors

"Great folks to work with. Did a really lovely job. Couldn't be happier."


Rep reply posted 2024-01-17
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you, we appreciate your feedback! ”


Verified
5/5

2024-01-06

Very nice

"Very pleased with quality and finish of cabinets. Installer did a great job with the completed installation. "


Rep reply posted 2024-01-08
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you, the photos of the cabinets did look wonderful! ”


Verified
5/5

2024-01-05

Pantry

"Great service. Installer was friendly, polite, and professional. Will definitely use for any future storage projects."

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Rep reply posted 2024-01-05
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you, our installers work very hard and we appreciate the feedback! ”


Verified
5/5

2024-01-05

Recommend

"Alina was amazing with the designs of all three closets. Install was quick efficient and clean. They look amazing. Highly recommend "

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Rep reply posted 2024-01-05
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for letting us know about your experience! ”


Verified
2/5

2023-11-24

Customer service

"You have a great designer and installation people. Your customer service leaves a lot to be desired. "

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Rep reply posted 2023-11-27
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for letting us know we have room to improve our customer service. We brought out the missing shelves later on same day as the installation and I apologize for the inconvenience it may have caused. ”


Verified
5/5

2023-10-21

Perfection

"The custom closet storage was installed to perfection. The design as well. Very happy with your team at Closet Factory.

"

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Rep reply posted 2023-10-23
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you! We hope you enjoy your new closet for many years to come! ”


Verified
5/5

2023-10-13

Good salesperson

"My salesperson was very helpful, even providing suggestions to maximize my small closet. "

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Rep reply posted 2023-10-13
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Small closets can be challenging for clients; I am glad we were able to maximize yours for you! ”


Verified
5/5

2023-10-13

Great Experience!

"Our designer was creative with the challenges of the space and the installers were professional and efficient. We love our new closets! It was a pleasure working with everyone."


Rep reply posted 2023-10-13
A rep from Closet Factory - Sacramen, barbarafeistclosetfactory, has responded:

“Thank you for sharing about your experience working with Closet Factory! ”