"5 weeks ago they charged my card for a product never came. I ran the tracking number - a fake. Time to call my banks fraud department and file a claim.
"
"I bought a binocularBino TT5 with 40 times magnification. What delivered is a binocular with maximum 10 times magnification.
My Cellphone is much better. Don't buy it!!"
"I ordered two masks 5 weeks ago and nothing. I tried to cancel the order only one week after I made it and they said it was being shipped and they could not cancel it. I wanted to cancel because these masks are made in China, the country that started this pandemic. POOR!!!! If I could give them a negative rating I would "
"I ordered face masks 5/5/2020 still waiting for them. Tracking says they were delivered, Im home 24/7 see the mail person every day. I dont think they were ever shipped."
"Facemask dilemma, I ordered two cloth facemask with filters over four weeks ago. They just showed up today. I emailed them several times and I didn’t get response to most of my emails. All they can tell me if they were checking on it. The facemask I got don’t look that bad, I wouldn’t mind buying more but now I can’t even find them"
"Have phone number cant talk to anyone my order has been weeks ago "
"Never delivered item. It took four emails before I got a response. Response included a bogus tracking number. Next email included a promise of a claim and replacement. That was a couple of weeks ago...still nothing. RUN don't walk away from this vendor!!!
Note: Consider this review to be of TWO instances. On the same date, I placed TWO orders with this company and have had the SAME experience on both orders. Ironically, I had used them last year without any problems. What a difference a year makes...I'll NEVER order from them again."
"I get real unhappy when companies don't communicate with me. Especially companies that have no ratings from customers. No ratings means it is either a new company that could be a scam or it is a company that changed their name because of bad ratings. The only reason I ordered from them is because 2 people I know ordered the same item from them and received the correct product; that's all I know about their transactions). I ordered on 1/10/2008 and got a confirming email that they received the order. No information about when it would be shipped. They didn't tell me, but they charged my credit card right away also. I never heard from them again.
I emailed them a week later (1/17) telling them I have not heard from anyone and has the item been shipped. No response.
I emailed them again on 1/19 reminding them that I had heard nothing from them for 9 days, and are they going to let me know when it is shipped. No reponse again.
On 1/21 (12 days later) I decided I had better call them. They don't have a toll-free number. I called during the hours they said they are around to answer the phone, got a recording that said if I leave a message they will call me back before the end of the day. They never called.
On 1/22 the item showed up in the mail. It was a CD for a software program. It was packaged in a bubble-type envelope along with 4.5 pieces of styrofoam peanuts. The CD is in one piece, but I haven't tried to install it yet, so I can't comment on that. I am very dissatisfied with their service. "