"Having seen people share their positive experience with this merchant online, I decided to take a plunge and purchased a top of the line AV processor (Marantz AV 10, if anyone is curious). Chris was great to answer all my questions and meet my needs. He was easy to work with and adressed all of my concerns quickly. He promptly delivered on everything he promised. Brand new item with recent manufacture date, well packaged, fast shipping. Top notch seller! Would not hesitate to buy from him again."
"This is my 4th purchased with Chris and I am never disappointed. Chris always makes sure I get excellent pricing and shipping has always been fast and efficient. My latest purchase, a Sony XR-75X95K TV, was delivered without issue or any damage - in perfect working condition. Communication throughout the process was excellent (as usual). Fast, friendly service with excellent prices and fast shipping. What more could you ask for. I highly recommend Chris with Cleveland Plasma/Extreme Electronics. "
"Chris did a great job making sure my LG 77 OLED purchase went smoothly. The price was so good that I was concerned I would not get a brand new factory sealed TV. Wrong!
Chris was patient in reassuring me and advising me on setup. The shipping company was excellent and the TV was perfect.
Thanks Chris! Looking forward to future purchases from Cleveland Plasma!!!"
"I have followed Cleveland Plasma for years but never purchased from him before. I always went to BestBuy Magnolia to buy my high end audio and video. He supports many of the AVS Forum discussions and appeared to be here for the long term. So when I decided to upgrade to a new Sony XR-85Z9D LCD TV, I decided to give Chris a chance.
This TV is so new that many places had never heard of it or said it is not yet released. Chris found me a unit and gave me a price that was better then anyone else. A good price is one thing but when your spending almost $10,000 you need more than a good price. I wanted assurance of a quality delivery and a promise that if anything went south that I would get the support required to make things right.
Cleveland Plasma (Chris) delivered that and more. He took care of my registration and was available during my delivery should anything happen. The delivery was a dream. I feared that the guy would just drop it off and leave it to me. This set weighs 139 pounds and I am 74 years old so you add it up.
The driver helped place it in my Den and helped me open the box to verify everything was good. I was able to put the feet on the unit and he helped me put the TV on the Credenza. I plugged the unit in and like magic it turned on to a beautiful picture. I told the driver thank you and tipped him. It was a perfect delivery. Thank you Chris. I wish I had been buying all my stuff from you over the years. So HAPPY!"
"Bought one of the best and most expensive OLED and trusted Cleveland Plasma. Professional, excellent, communicative, and great price. Can’t go wrong with them!"
"Cleveland Plasma is best and excellent electronic shop. It provides good service and price is reasonable. Variety of electronics products with fast delivery. Customer service is friendly. Recommended to friends and family members."
"I purchased a XR-83A90J (read 83 inch Sony OLED TV) on june 15 2021 delivered june 21 2021. This was a timely, easy and professional interaction. In our post pandemic world when we are used to reading reviews and making purchases without visiting stores but need to dwell on a significant purchase, having a functional, clean and effective purchasing moment is very valuable. This was exactly that, thanks tons Extreme Electronics! I look forward coming back to you for my next purchase.
For what its worth the delivery was also excellent, the handler stayed with the process while I made sure the TV worked and had been delivered as promised... Essentially it could not have been easier.
BTW this TV is incredible.
Tx. "
"Sony flagship OLED XR 83a90J fantastic picture. The more I watch it the better the picture and the interface with my AVR. Setting up takes a fair amount of time and is not intuitive with me. Shipping was by commercial freight with tracking and the box was in very good condition as delivered.
Cleveland Plasma/Extreme Electronics keep me well informed and was very responsive to all questions that I had. They made payment easy and convenient. I am a repeat customer and would not hesitate to use them again. "
"Kris is wondering guy always willing to go extra mile and help get good deals. I have brought two TVs thought him and all been amazing so far. "
"After years of enjoying a 1080p Panasonic 65VT30 plasma TV, I was ready to jump into the world of OLED. After doing my research, I settled on a Sony XBR-77A9G, I shot Chris at Cleveland Plasma an email at 9:30pm expecting a response the following day, to my surprise, I got an email back within 15 minutes. Chris clearly explained the price and shipping options and I took the plunge. I followed up with a phone call the following day and Chris took the time to explain some of the more technical aspects of the Sony, which was much appreciated. Several days later, I received the TV and I couldn't be happier. Cleveland Plasma has a customer for life!"
"Never bought a tv online before but decided to take the plunge after talking with Chris at Cleveland Plasma. He was very helpful in picking the right tv for my needs. He also sent tracking number as soon as it shipped. Tv arrived in perfect condition and at a great price that blew away any box store. If you’re in the market for a tv just call Chris and he will take care of you. Just a great buying experience from start to finish. "
"This store contains the perfect blend of experience, hard work and passion to serve their clients; couldn't have asked for more"
"I got a great price for a 65" LG C8 OLED, Chris (who was very clear with his explanations, both via email and on the phone when I ordered the item) shipped it when he said he would, the package arrived here (double boxed) in one piece and the TV functioned perfectly. There is a 1 year warranty, but it may be a little tricky if I have to use it because of the price. It is worth the risk though. I would definitely go through CP again. "
"Customer Service was great, Chris took the time to answer many questions prior to finalizing purchase.
Speakers arrived in perfect condition and these speakers are awesome. The look great and sound even better.
Thanks for the great experience,
Mark,"
"This review is long overdue. What can we say, we are still amazed over this TV. Bought a OLED65E7P from Cleveland Plasma. No issues, they where actually local so they delivered and set it up for us. Great company to do business with."