"CigParts had exactly what was needed to repair the DSI Lite
These parts and repair kit came in earlier than expected.
Mainly since it was during the Christmas delivery time.
We haven't had time to replace the case, but will this week.
5 stars for excellent service"

"CigParts has always given me the best service. They ship promptly and deliver super fast. It doesn't matter how big or small my order is, I always get my e-liq sample (I just wish it was labeled, I don't always remember what flavor it is) =)"

"Great! Very helpful & quick response to e-mails with questions... Great seller to work with. Quick shipping."

"Order refill fluid at least once a month - they have the best!"

"This is probably one of the MOST outstanding on-line companies I have ever had the PLEASURE of doing business with. Reliable, fast, personable, caring and ALWAYS ready and quick to answer any question, or address any problem. It is very refreshing in this day and time to find a business whose ethics and standards are consistently high and never waiver - even for a moment. CigParts.com gets my eCig business EXCLUSIVELY!"

"Prices good, but forget it if something doesn't work. Ordered a USB pass-through which was DOA. Emailed the day after I received it. No response. Mailed it back. No response. Emailed again 8/25/11. No response. Notice how all the positive feedback doesn't talk about after-sale customer service. Avoid this dealer."

"They guys at cigparts.com are class acts. The customer support and service was speedy in answering questions and in the delivery of my products. I am a regular customer now."

"I have purchased items from cigparts.com three times now and I am very pleased with my purchases. The last time they did not have a part they emailed me right away and added in an extra e-juice. They want to make sure the customer is happy!!! Very friendly and personable. I will continue to purchase from cigparts.com...A+++ customer service
I have placed additional orders since last review, and all I can say is wow, they continue to go above and beyond any customer service I am use to. Thank you so much CigParts.com "

"This is my second order with cigparts and both of them were shipped out very fast, and every thing was in perfect working order. I know I have had great experiences with them and will continue to purchase my ecig supplies with them if they carry it. Great job... keep up the good work
Pat"

"Update 3/30/11-
There is a problem if you need a refund or exchange. I received a very dismissive email from Robert regarding the failure of an Ego-T battery which had lasted about a week. Regardless what happens regarding resolving the issue I won't order from him again. He obviously doesn't realize what customer service entails.

Stumbled across them while surfing turned out to be a great stumble. Great selection, prices and fast shipping. Love all the pics of the various products and they did an excellent job taking the pics. Well worth the time to browse if you're looking for e-cig merchandise."

"I found these people very easy to deal with and have always had fast, good delivery. Good prices was what attracted me to them and the qualitly has been the best I have found."

"I gotta say this site is legit. I ordered two hello 016 monday night got them friday both work amazing! Got no compliants they sent me my order status an a tracking # so i could follow it, they really go the whole 9 yards. An have awesome customer service so ill diffently be recommending all my friends to this site. Thx again"

"As a smoker I want it now and Cig Parts gets me what I need really fast...the best shipping service I have ever know. The prices are the best...a local mall sells thier e-cig for three times the amount of any Cig Parts starter kit...and forget about filling your own. I would highly recommend this store 10/10 on price, selection and service. "

"Cig Parts.Com totally ROCKS!!!! I have searched every ecig site to find the best deals on ecig kits and replacement parts and Cig Parts .Com is the winner by a mile. Not only did I save big time on my products the site was super easy to use and shipment was super fast. Thank you Cig Parts I have already given your site info to several of my friends.
Sincerely,
Lipstixone"